Job Information
Rising Star Recruiting Staffing LLC Customer Service Representative (Corpus Christi) in Corpus Christi, Texas
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints.
- Provide information about the products and services.
- Troubleshoot and resolve product issues and concerns.
- Document and update customer records based on interactions.
- Develop and maintain a knowledge base of the evolving products and services.
- Take and receive inbound and outbound calls.
- Handle escalation calls with professionalism.
- Excellent phone etiquette.
- Collect payments.
Qualifications:
- Previous experience in customer service, sales, or other related fields.
- Ability to build rapport with clients.
- Ability to prioritize and multitask.
- Positive and professional demeanor.
- Excellent written and verbal communication skills.
- Productivity and Positive Attendance and Punctuality is a Must!