AMVETS Jobs

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

The Lead e-Commerce Business Analyst will assist the Manger in all areas, be the primary point of contact for the team, train new team members as well as perform daily e-Commerce Business Analyst functions.

Key Duties & Responsibilities

The Role’s responsibilities include but are not limited to:

• Lead the e-Commerce Business Analyst team in daily activities and serve as the first point of contact for questions and escalations for the team members.

• Train new team members on existing and new standard processes and tasks.

• Assist in the rollout and training of new functionality and processes for the eCommerce team that modifies current state and document those new procedures as needed.

• Serve as the primary point of contact to perform QA testing for other teams, as needed.

• Conduct in depth technical analysis of partner integrations to identify project challenges and build a knowledge base of unique issues that can be used for support teams after go-live.

• Analyze business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.

• Assist in business process redesign and documentation as needed for new technology.

• Translate high level business requirements into functional specifications for the IT organization and manage changes to such specifications.

• Negotiate agreements and commitments by facilitating communications between business unit(s) and IT from initial requirements to final implementation.

• Meet scheduled milestones to ensure project/program objectives are met in a timely manner.

• Manage ticketing system by creating tickets when necessary and ensuring all tickets arereviewed in a timely manner.

• Perform other duties and projects as assigned.

• Take reasonable care for the safety and health of yourself and others, report workplacehazards, injuries, or illness immediately.

Required Experience

• Bachelor’s Degree, preferably in Business, Computer Science, Information Systems, or related field.

• Combination of education and 5+ years of business or IS work experience, including someexperience managing team(s) or leading projects.

Skills & Abilities

• Understanding of technological trends to provide solutions to enhance the enterprise’s competitive edge.

Working Conditions

• For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.

• Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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At MRC Global, you can build a satisfying career, while making a difference. You’ll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you’ll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work.

We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.

MRC Global offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.

At MRC Global , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members.

We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company’s culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.