Job Information
University of Miami Academic Advisor (Transitional Advising) in Coral Gables, Florida
Current Employees:
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The Academic Advisor (Transitional Advising) provides advisement and support for deposited and current students to help them onboard, transition in their first year, and overcome any challenges they may face at UM - all with the mission of providing transitional support and retention programming.
Salary range: $43,000-$46,000
Core Job Duties:
Employs the University Bulletin, the Cognate Search Engine, the Academic Calendar, written course descriptions, and other appropriate sources to answer student inquiries and resolve problems related to course registration, curriculum, and course prerequisites.
Responsible for student caseload, which includes monitoring and outreach to ensure students are completing Road to UM tasks, Road to UM modules, and fulltime course registration.
Responsible for maintaining student’s file by documenting, scheduling, and recording all interactions.
Responsible for providing holistic student support to students including anti-melt efforts, course registration, retention, and persistence initiatives.
Participate in the planning, implementation, and the evaluation of the transitional advising program's goals and objectives.
Responsible for supporting undergraduate students as they navigate challenges for at-risk student interventions such as GPAid, not course selected, SAP risk, change of major/school, and developing/maintaining new programs as identified by the division leadership.
Adhere to campus policies, procedures, and resources to positively impact undergraduate student success, while safeguarding University assets.
Stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, expanding facilities, updates in college-wide initiatives.
Familiarity with Navigate, Salesforce, PeopleSoft, Slate, and Blackboard is a plus.
May have the option to fill the role of First Year Directions Facilitator if qualifications are met.
Represent Transitional Advising at student events, including Admitted Student Events, Spring Involvement Fairs, Orientation, Canes Connect, Onboarding Webinars, and others.
Qualifications:
Bachelor’s degree.
Minimum of 1 year of experience in advising, counseling and/or customer service is preferred. Any relevant education, certifications and/or work experience may be considered.
Candidate must have passion and dedication for providing students and their families with thorough, compassionate support, and the utmost care.
Participate in the planning, implementation, and the evaluation of the academic advisement program's goals and objectives.
Participate in the planning, implementation, and the evaluation of the academic advisement program's goals and objectives.
A keen ability to build relationships and connect with staff members across campus to ensure thorough, well-rounded support and solutions to students and their families.
#LI-TR1
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
A6
The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.
The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.
The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.
Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.
The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.
Transforming lives
With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.
The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.