Job Information
Xerox Senior Director of Advanced Marketing Analytics, Data Science & AI in Concord, New Hampshire
Senior Director of Advanced Marketing Analytics, Data Science & AI
General Information
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Country
United States
Department
INFORMATION MANAGEMENT
Date
Thursday, April 24, 2025
Working time
Full-time
Ref#
20035662
Job Level
Department Leader
Job Type
Experienced
Job Field
INFORMATION MANAGEMENT
Seniority Level
Director
Currency
USD - United States - US
Annual Base Salary Minimum
143,460
Annual Base Salary Maximum
286,920
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) .
Monthly: Monthly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)
Senior Director of Advanced Marketing Analytics, Data Science & AI:
A critical role that will transform how we leverage technology and data science to unlock the power of big data and enable the Growth & Disruption organization to detect and respond to emerging trends faster than the competition, and as they happen – in Real Time. In so doing, this leader will play a key role in shaping our strategies with regard to portfolio, innovation, client experience, sales coverage, churn and productivity by partnering with stakeholders across the business to ensure our decisions are data driven.
Responsible for generating and delivering data-driven insights to support brand, product and market coverage, targeted client retention, or cross sell/upsell initiatives enterprise wide and contribute to the development and enhancement of innovative capabilities. This role involves influencing business partners, leading the execution and interpretation of AI/ML models, framing problems, and crafting solutions. This role will be responsible for clearly and compellingly communicating data-driven insights. Internal optimization needs ranging from optimal pricing to spend allocation based on historical performance data, developing predictive analytics and ML models for both internal and external use, and identifying AI/ML/LLM based solutions that help drive business strategy, enable growth, and enhance operational efficiency. This role is dynamic, fast-paced, highly collaborative, and covers a broad range of strategic topics that are critical to our business. To excel in this role, you must have a passion for data-driven problem solving, a strong background in data science and AI, and proven experience in leading and developing high-performing teams.
Specific Details:
§ Be an indispensable business partner who can deliver the thought leadership required to build and deploy high impact new-to-world capabilities
§ Build New Data & Intelligence Sources: To ensure we have all relevant, detailed data necessary to drive excellence
§ Build a Big Data Eco-system in partnership with IT and other G&D leaders
Provide an enterprise view of insights across Product / Brand / Sales Coverage on key topics like resource allocation, measurement & attribution of market mix, channel optimization, digital analytics, predictive models, forecasting sales revenue, decision engine/next best action.
Lead the development and implementation of data-driven solutions using advanced analytics and machine learning techniques, predictive algorithms, and AI-powered tools to extract actionable insights to strategies and tactics.
Manage and mentor a team of data scientists (internal and external) and AI experts to drive innovation and deliver high-quality results
Influence end-to-end delivery of data science insights, from framing the business question, designing the solution, and delivering recommendations.
Collaborate within the Xerox IT insights & analytics team, coordinating efforts to develop and execute a comprehensive analytics plan.
Deliver consolidated insights and actionable recommendations to sales teams, ensuring alignment with strategic objectives and insights findings.
Work closely with cross-functional teams to ensure seamless integration of analytics insights into decision-making processes and strategic initiatives.
Define and track key performance indicators to measure the success and impact of data-driven solutions.
Stay up to date with the latest advancements in data science and AI and apply them to improve processes and outcomes.
Build strong relationships with key stakeholders across the enterprise, effectively communicating the value proposition of data science and fostering a culture of data-driven decision-making.
Ensure compliance with data privacy and security regulations and maintain a high level of data integrity.
Develop and manage budgets, resource allocation, and timelines for data science and AI projects.
Identify insights from analyzing client data sets to find opportunities for product and process optimization needs ranging from optimal pricing to spend allocation based on historical performance data, potential revenue growth, and savings
Use predictive modeling to increase and optimize client experiences, revenue generation, coverage, churn and other business outcomes
Build models to test the effectiveness of different courses of action
Ability to translate complex data into actionable insights for leadership
Analyze sales coverage data to identify gaps and opportunities for improvement.
Investigate sales churn patterns and create predictive models to reduce churn.
Develop dashboards and visualizations to communicate insights effectively to stakeholders.
Collaborate with teams across sales, marketing, and operations to provide data-driven recommendations.
Monitor key performance indicators (KPIs) and provide regular reporting on sales and business analytics.
Design and deploy machine learning models to enhance forecasting capabilities.
Stay updated on industry trends and emerging technologies in data science and business analytics.
Lead the design, development, and deployment of AI/ML models and algorithms
Regularly report on key initiatives, model success, and business outcomes to senior leadership
Ensure the successful integration of AI/ML/LLM technologies into existing workflows
Required Skills and Experience
A minimum of 15 years of experience in advanced analytics, or in leading global management consulting firm
Minimum of master’s degree, preferably in engineering, economics, statistics, computer science, or related quantitative field
A business leader that can contextualize the data science findings, recommendations and implications for the Business and be influential in decision making for topics like resource allocation, predictive churn, coverage models, marketing mix optimizations and digital.
Extensive expertise and experience with both traditional SQL and modern NoSQL data stores including SQL, and large-scale distributed systems such as Hadoop and or working in Snowflake/Databricks
Strong experience with machine learning technology, such as: big data stack, Python, R, and visualization techniques
Extensive experience using data science models to solve problems in a business environment setting
Accountability for Results - focused on key strategic objectives, accountable for high standards of performance, and lead change
Strategic Thinking & Problem Solving – Ability to make decisions considering the long-term impact to clients, employees, and the business, and ability to translate data into actionable insights.
Client Centricity - Maintain an ongoing focus on the needs of our clients and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Xerox
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Proven experience in data analysis, machine learning, and predictive modeling.
Expertise in data visualization tools like Tableau, Power BI, or similar platforms.
Strong understanding of sales and business analytics concepts.
Functional Requirements
§ Experience of developing and deploying tools that have produced actionable insight
§ An excellent communicator with senior stakeholders, peers and reports
§ Experience managing relationships within a large, multinational, matrix organizations, demonstrating the ability to build new capabilities and embed within an organization
§ Extensive experience working as or with senior leaders and an understanding of their likely challenges and requirements
§ Excellent listening skills and the ability to understand and articulate client/ stakeholder needs in business and more technical vocabulary
§ Able to translate technical analysis into insight that their internal commercial teams can understand and gain value from
§ Experience building a technical/specialist team with their own vocabulary/frames of reference
§ Passion for the marketing, data & digital world and its implications for business transformation
Leadership
§ A strategic thinker but also highly capable in executing on details
§ Highly developed consulting skills
§ Ability to focus on the long-term strategic imperatives for the business, while at the same time being aware of short-term pressures and providing guidance and challenges to short-term decisions
§ Strong conceptual skills, including flexibility in approach to problem solving and the ability to push beyond the obvious to find innovative solutions
§ Ability to synthesize and persuasively communicate highly complex findings to focus on the critical issues and actionable growth opportunities
§ Comfort and courage to take calculated risks, deal with high ambiguity and operate in the grey, allowing curiosity to lead the way
§ Broad-based business acumen and commercially savvy
§ Ability to quickly establish rapport, credibility, trust, with peers, team members and C-Suite
§ Resilient in the pursuit of objectives, willing to take on new challenges and works to resolve issues
§ Actively creates, promotes and fosters a culture of cross-boundary integration and collaboration to get things done. Wins hearts and minds of others around common causes and achieves cross functional business goals
§ Excellent sense for organizational dynamics, the ability to effectively operate in a highly matrixed environment influence through both formal and informal channels
§ Champion of diversity by proactively seeking out diverse opinions, thoughts and styles when building teams and making decisions.
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.