Job Information
ManpowerGroup Service Now Disovery Process Owner in Columbus, Ohio
Our client, a leader in the Utility Industry, is seeking a ServiceNow Discovery Process Owner to join their team. As a ServiceNow Discovery Process Owner, you will be part of the IT Operations supporting various teams across the organization. The ideal candidate will have strong analytical skills, excellent communication abilities, and a collaborative mindset which will align successfully in the organization.
Job Title: ServiceNow Discovery Process Owner
Location: Remote
What's the Job?
Own and manage the ServiceNow discovery process, ensuring it aligns with industry best practices and organizational objectives.
Oversee the configuration and optimization of ServiceNow discovery tools to ensure comprehensive asset and service identification.
Partner with IT teams, stakeholders, and third-party vendors to gather requirements and drive continuous improvement in discovery processes.
Ensure the accuracy, completeness, and reliability of data collected through the discovery process, maintaining high data quality standards.
Develop and present regular reports on discovery performance metrics, trends, and findings to senior management.
What's Needed?
Extensive experience with ServiceNow, specifically in discovery and asset management processes.
Strong understanding of ITIL framework and best practices.
Proven track record of managing discovery tools and technologies effectively.
Excellent analytical, communication, and problem-solving skills.
Ability to work collaboratively across diverse teams and manage multiple projects.
What's in it for me?
Opportunity to lead and innovate within the ServiceNow platform.
Be part of a dynamic team that values collaboration and continuous improvement.
Engage in professional development and mentorship opportunities.
Work in a remote environment that promotes work-life balance.
Contribute to the enhancement of IT operations and service delivery.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.