Job Information
Humana Senior Organization Effectiveness Professional in Columbus, Ohio
Become a part of our caring community and help us put health first
We are looking for a strategic and execution-focused Senior Organizational Effectiveness Professional to lead and scale leadership development initiatives across the MarketPoint organization. In this high-impact role, you will be responsible for designing, delivering, and managing training experiences that strengthen people leadership capabilities in high-volume, performance-driven environments. You’ll serve as a trusted partner to business leaders and HR teams—translating business needs into practical, data-informed development solutions. You’ll also own the full operational lifecycle of your initiatives, including content development, facilitation, scheduling, logistics, and evaluation.
Key Responsibilities:
Strategic Leadership Development: Lead the end-to-end design and delivery of leadership training programs that support skill-building in frontline and mid-level leaders across multiple business unites.
Consultation & Needs Assessment: Partner with business and HR leaders to assess capability gaps, define development priorities, and align learning solutions to performance outcomes.
Instructional Design & Delivery: Build high-quality learning experiences grounded in adult learning principles, and confidently facilitate in-person and virtual training for diverse leader audiences.
Project Ownership: Independently manage multiple initiatives with full accountability for timelines, resources, stakeholder engagement, and quality delivery.
Logistics & Execution: Oversee all logistics associated with learning programs—including scheduling, technology setup, communications, materials, participant tracking, and post-program follow-up.
Virtual Facilitation Expertise: Leverage platforms like Zoom, Teams, or Webex to deliver dynamic and interactive virtual sessions, including managing breakout rooms, polls, and collaborative tools.
Evaluation & Continuous Improvement: Develop measurement strategies, analyze feedback and business impact, and iterate programs to maximize effectiveness and engagement.
Cross-functional Collaboration: Work closely with Sales Enablement, CX, HR, and senior leaders to ensure development efforts are aligned with organizational goals and culture.
Use your skills to make an impact
Qualifications
Bachelor’s degree required; advanced degree or certifications (e.g., CPTD, Prosci, coaching credentials) preferred
7+ years of experience in Organizational Effectiveness, Talent Development, or Leadership Development, with a strong focus on customer-facing functions
Demonstrated experience designing and delivering leadership programs that drive business impact in sales, service, or support settings
Exceptional facilitation skills across virtual and in-person formats, with executive presence and cultural awareness
Strong project and stakeholder management capabilities, including experience leading enterprise-wide or high-visibility initiatives
Hands-on experience managing training logistics, program operations, and learning tech tools (e.g., LMS, scheduling platforms, collaboration tools)
Strong analytical mindset with the ability to measure and communicate learning impact
Exceptional interpersonal and communication skills; comfortable working across all levels of the organization
Comfort with AI and digital learning tools—experience with adaptive learning, coaching platforms, or content personalization is a plus
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$78,400 - $107,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 05-12-2025
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.