Job Information
JPMorgan Chase Control Manager - Branch Network Product - Vice President in Columbus, Ohio
As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management protects and defends the firm against operational, regulatory, and reputational risk. While effectively managing risk, we meet our commitments to our clients to keep their money safe and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing landscape.
As a Control Manager Vice President within the Consumer Bank Branch Network Product team, you will be at the forefront of developing an enhanced control framework that promotes a continuous and integrated approach to risk assessment. Your responsibilities will also include ensuring the team's active involvement in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
In this role, you will collaborate with the Head of Product for the Branch Network and partner with product teams across ATM Channel, Branch Workforce Technology and Branch Operations, and Sales Incentive & Growth. The role will also lead a Control Management team to help develop the control framework for the next generation of Branch systems and tools.
Job Responsibilities:
Develop, enhance, and monitor the risk and control framework; Able to advise and influence senior leaders / business executives on key decisions and major risk and control initiatives
Enable strategic initiatives by providing risk and control design expertise and navigational assistance to help connect the dots across the line of business(es)
Perform walkthroughs and assist critical lines of business with process mapping and risk identification, designing the controls framework and testing the controls
Ensure operational practices are in compliance with relevant risk standards, policies and regulations to maintain an effective control environment
Perform issue/action plan workflow end-to-end, including root cause analysis and working with your business and impacted stakeholders to develop them and to validate the remediation; Ongoing monitoring and assessment of operational risk and control environment
Identify meaningful metrics to inform on the health of the operational risk and control environment
Develop enhanced reporting for controls through use of automation, if required
Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment
Collaborate with senior business clients and partners across functional areas (e.g., Legal, Finance, Compliance, Risk)
Provide effective leadership and mentorship to support the professional growth and performance of a direct report
Required Qualifications, Skills and Capabilities:
Bachelor's degree or equivalent experience required
7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans