Job Information
Amergis Systems Engineer III in Columbia, Maryland
Amergis, formerly known asMaxim Healthcare Staffing, has served our clients and communities by connectingpeople to the work that matters since 1988. We provide meaningful opportunitiesto our extensive network of healthcare and school-based professionals, ready towork in any hospital, government facility, or school. Through partnership andinnovation, Amergis creates unmatched staffing experiences to deliver the bestworkforce solutions.
The Systems Engineer III is responsible for leading the design and implementation of highly complex solutions according to existing IT infrastructure standards and vendor best practices. The Systems Engineer III will work with Technical Lead and Solution Architect to define new standards and best practices. The Systems Engineer III works on new and difficult technologies; leading the effort in driving delivery. This role contributes specialized knowledge across the breadth of the solution design process and can take on tasks outside of their area of specialization. The Systems Engineer III acts as third-tier support within the Enterprise Operations group to resolve production incidents, lead root cause analysis, and identify corrective actions. The Systems Engineer III provides advance guidance to other team members on technical matters related to their specializations, and may include focused product research and analysis when required. The Systems Engineer III will act as a thought leader for their core technical competencies as well as bring their diverse experience on all technical and operational disciplines to provide direction across the team.
Essential Duties and Responsibilities:
Works with the Application Team to design and implement projects
Creates and maintains configuration artifacts for their respective technologies and takes a holistic view of these documents in relation to the Configuration Management and Application Lifecycle disciplines
Defines Standard Operating Procedures (SOP's) and best practices for their respective technologies
Adheres to Information Security policies ensuring technical documents are created and available
Provides input into departmental standards under guidance of the Technical Lead
Creates Knowledge Base Articles (KBA's) for their respective technologies and conducts training for other team members
Conducts capacity planning and identifying proactive maintenance on their respective technologies and services to ensure service delivery
Applies a rigorous troubleshooting methodology and often leads large-scale cross-team troubleshooting efforts. Ensures these approaches are distributed and incorporated across the team members
Contributes in the development of automated repeatable scripts and orchestration
Focuses on supporting automation of operations processes and data collection for security compliance audits, capacity forecasting and performance monitoring
Contributes to the architecture peer review process
Provides after-hours support for Infrastructure related emergencies as well occasional weekend maintenance
Contributes to the modernization of the Amgeris infrastructure strategy by helping evaluate, implement, and manage cloud based infrastructure and moving toward a more hybrid data center strategy
Interacts with customers and staff at the technical level, as required
Works with Enterprise Architecture in evaluating technologies that best fit Amergis systems infrastructure strategies
Take on and lead large tasks and responsibilities that are within or closely related to their areas of knowledge as it relates to special projects or resolving difficult technical issues
Regularly engages in continual learning on their own time for their continued professional development
Minimum Requirements:
Bachelor’s Degree in a related area or 12-15 years of experience in the field
Twelve (12) years of direct experience with Microsoft products, to include Windows Server and Exchange Server, as well as Active Directory
MCSE or similar certifications are preferred. Certifications or specialized training in a particular discipline is a plus (i.e. Virtualization, Security, Storage, Cloud etc.)
Experience supporting and working with Software Development Lifecycle (Agile, SCRUM, DevOps), Project Management Lifecycle, and IT Service Management (ITIL) processes
Direct leadership experience with a broad range of technologies and concepts listed below, have lead the delivery of projects for these technologies, and demonstrated advanced technical knowledge as a Subject Matter Expert (SME) in several of these areas
Server and Storage hardware (Cisco, NetApp, Pure Storage)
Microsoft Azure Infrastructure and Platform Services
Microsoft O365 Identity, Messaging, and Collaborative Service
Operations Automation Including Scripting Languages (Powershell, Python, BASH, etc.) and Interacting with REST APIs
Microsoft Windows Server platforms and services (DNS, DHCP, PKI)
System Management (Microsoft Systems Center, SolarWinds, SCCM)
Virtualization and Cloud (VMware, Citrix, Hyper-V, Azure)
Identity and Access Management (Active Directory, FIM/MIM, SSO/ADFS, Centrify)
Enterprise Backup and Disaster Recovery (Rubrik, Zerto)
Enterprise Messaging (Exchange, Symantec Enterprise Vault, Lync)
System Security (DLP, vulnerability assessment and remediation, Anti-Virus, Host-based Firewall)
Web Server platforms (IIS, Apache, SharePoint, F5 Load Balancers)
Proactively identifies risks and issues and drives them to resolution
Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required
At Amergis Healthcare Staffing, wefirmly believe that our employees are the heartbeat of our organization and weare happy to offer the following benefits:
Medical/Prescription,Dental, Vision, Health Advocacy (company paid if enrolled Medical), HealthAdvocate Employee Assistance Program, Health Savings Account , 401(k), 401(k)Company Match, Profit Sharing, Short Term Disability, Long Term Disability,Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death andDismemberment Insurance, Voluntary Life and Accidental Death and DismembermentInsurance, Hospital Expense Protection Plan, Critical Illness Insurance,Accident Insurance, Dependent Care Flexible Spending Account, Home and AutoInsurance, Pet Insurance, MilkStork, Transportation Benefit, EducationalAssistance Program, College Partnership Program, Paid Time Off/Company Holidays
*Benefit eligibility is dependent onemployment status.
AmergisHealthcare Staffing is an equal opportunity/affirmative action employer. Allqualified applicants will receive consideration for employment without regardto sex, gender identity, sexual orientation, race, color, religion, nationalorigin, disability, protected Veteran status, age, or any other characteristicprotected by law.
This posting willremain active on job boards for 5 days from date of posting unless there is agood faith basis to extend the posting date.
Please note thatthis pay range represents a good faith estimate of the compensation that willbe offered for this position based on the circumstances. The actual pay offeredto a successful candidate will take into account a wide range of factors,including but not limited to location, experience, and other variable factors.
"Pursuant tothe San Francisco Fair Chance Initiative, Amergis will consider for employmentqualified applicants with arrest and conviction records"
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
Competitive pay & weekly paychecks
Health, dental, vision, and life insurance
401(k) savings plan
Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.