Job Information
Kaizen Approach, Inc Senior Dataflow Sustainment Engineer in Columbia, Maryland
Description
Are you mission focused and ready to be with a company that truly values your contributions? We are currently seeking a Dataflow Sustainment Engineering Professional to join our team. In this role you will provide essential support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Responsibilities include managing IT system infrastructure, providing Tier 1 and Tier 2 support for day-to-day operations, monitoring, and problem resolution of cross-domain solutions. Additionally, this role involves escalating and communicating status updates to agency management and internal customers, as well as providing support for system and hardware problems and remaining engaged in the resolution process.
Requirements
Demonstrated experience in the following:
Assisting with escalated tickets from Tier 1 support
Creating new documentation for repeatable solutions for Tier 1 troubleshooting
Updating scripted responses
Analyzing quarantined data to determine the cause
Documenting tickets with comprehensive details
Patching IAVA systems at each security domain
Re-routing NiFi Data Flows around system blockages
Performing system backup and restore tasks
Documenting all changes made to systems
Closing or escalating tickets as appropriate
Three (3) years of experience with Linux
One (1) year of experience with NiFi
DoD 8570 Compliance IAM Level 1 certification is required
Nine (9) years of experience in programs and contracts of similar scope, type, and complexity within the Federal Government
Bachelor’s degree in a Technical, Math, or Business discipline from an accredited college or University may be substituted for four (4) years of experience
Active TS/SCI clearance with Polygraph
About Kaizen Approach
We love what we do, and that drives us to create the best possible results for our customers. We apply years of experience in Cybersecurity and Learning & Development to guide our customers in ongoing improvements that keep their employees’ skills current and their companies protected.
Our reputation is built on the skills and successes of our employees. We care about them as individuals, and we support and encourage them in their professional growth and personal happiness. We sincerely value every member of our team.
· Premium Healthcare
· 4 Weeks of PTO
· 11 Paid Holidays
· Gifted 401k
· Profit Sharing
· Paid Training and Admin Time