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Job ID92271

LocationColorado Springs

Full/Part TimeFull-Time

Regular/TemporaryRegular

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Why Work at Children's....

Here, it's different. Come join us. Children's Hospital Colorado, Colorado Springs is a top-ranked hospital located in a top-ranked city. With a regional team of more than 1,000 team members, Children's Colorado has been present in southern Colorado since 2001 and now has team members at five locations providing outpatient specialty care, emergency care, inpatient care and therapy care. Children's Hospital Colorado, Colorado Springs is the first pediatric-only hospital in the region and includes the region's only emergency department and operating rooms built just for kids and served by pediatric experts who have dedicated their lives to treating kids - and only kids - and who are directly linked to one of the country's leading pediatric academic medical centers. Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat. That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through o A career at Children's Colorado will challenge you, inspire you and motivate you to make a difference in the life of a child. Learn about Children's Colorado and our culture: https://www.youtube.com/user/thechildrenshospital Find out more about living and working in Colorado Springs: https://coloradospringschamberedc.com/live-work/

Job Overview

The Manager Patient Access Services is responsible for the high level managerial and operational lead for strategic initiatives and teams that fall under an area of Patient Access: RAVE (Referrals, Authorization, Verification and Eligibility), Financial Counseling, Scheduling, Registration, Admissions, Referrals, Check-in or Patient Family Access Center.

Additional Information

Department Name: CSH Revenue Cycle Job Status: Full time, 40 hours/week Shift: This leader will be supporting a 24/7 team. Standard business hours, but will have duties to support on call and team members 24/7.

Qualifications

• EDUCATION - Bachelor's degree in Administration, Health Care Administration, Management, Finance, or a related field.
• EXPERIENCE - Minimum of three (3) years of progressive supervisory experience in clinical setting required. Experience in health care systems (such as Epic) is required.
• EQUIVALENCY - In lieu of a bachelor's degree, one year of professional experience will serve as an equivalency to one year of education.

Preferred: patient access leadership experience.

Responsibilities

ESSENTIAL FUNCTIONS 1. Serves as an operational owner to execute and operationalize Epic Cadence, Prelude, Grand Central and Call center technology. Responsible for making system wide decisions for upgrades; and understanding and executing the operations. 2. Sets best practice standards and operating procedures for all Patient Access Functions System-Wide. Helps operationally drive and own patient access related regulations and policies. 3. Actively partners, interdepartmentally, in the development and execution of strategic planning regarding business and clinical operations. May include practice expansion, practice model changes, etc. 4. Manages vendor relationships that fall under Patient Access. 5. Identifies and assists in the resolution of any problems which may arise between patients and families, support staff, providers, and other departments. 6. Partners with Am ulatory Services, Appointment Center, PIC Division, SIC Division, Service Lines, Patient Financial Services, Patient Access/ Financial Counseling, Health Information Management, Human Resources, and others to create the best outcome for the patient and family cen 7. Hires and evaluates staff; arranges staff coverage; prepares staff evaluations; implements disciplinary actions; conducts routine staff meetings; enhances communication and foster a team environment. 8. Manages day-to-day operations and personnel in planning and facilitating efficient patient care services to ensure quality and customer satisfaction. (i.e., program development, process improvement, etc.) 9. Prepares, analyzes, monitors, and communicates financial and statistical reports to appropriate business entity.