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KeyBank NA Sr. Analyst, Integrated Payments Risk in Cleveland, Ohio

Location: 1301 Avenue of the Americas - New York, New York 10019 JOB BRIEF As part of Embedded Banking - Integrated Payment Solutions (IPS), Senior Integrated Payments Risk Analyst performs oversight functions in support of clients within the Integrated Payments ISO and Payment Facilitator program. The individual will be part of the Commercial Bank 1st line of defense risk team that supports the ISO's and Payment Facilitators in the merchant acquiring space, including the KMS portfolio, in support of the teams objective to ensure appropriate oversight and monitoring from a risk and underwriting activities are taking place. The Embedded Banking business unit is reshaping how payments products are delivered to our clients. Our goal is to be the market leader at the intersection of technology and banking. To achieve this vision, we seek a Senior Integrated Payments Risk Analyst in the 1st Line of Defense Risk team to provide client control vetting at onboarding and ongoing client control monitoring. Control vetting includes ensuring client's ability to conduct risk functions in alignment with applicable CardBrand rules, Key's program requirements, and other regulatory guidelines. Ongoing control monitoring includes routinely re-examining client processes and ensuring continued adherence to the program by sampling-testing client controls, identifying and documenting gaps, and ensuring timely gap remediation. Reporting directly to the IPS Risk Manager, you will join a group of dedicated professionals focused on creating the best client experiences, product offerings, and streamlined delivery of products, services, and features. You are an individual contributor with knowledge of the ISO merchant acquiring model and associated products and services. You will participate in strategy, development, and go-to-market meetings for our merchant acquiring partnership models, and how they fit inside our larger embedded banking and treasury management operations. ESSENTIAL JOB FUNCTIONS Key Deliverables: Daily oversight review of Client's onboarded merchant accounts. Daily oversight review of Client's risk monitoring results. Initiate underwriting and risk investigations with Clients identified in oversight reviews. Conduct Card Network compliance oversight of Client's portfolio including web monitoring, Data Integrity, MATCH. Report monthly metrics for chargebacks, returns, losses for each Client. Compile monthly key performance indicators for Card Network compliance requirements. Assist with new client due diligence and approval. Manage Card Network registration and implementation requirements. REQUIRED QUALIFICATIONS 5 - 7 years of merchant acquiring credit risk experience Understanding of credit risk, fraud indicators, and risk mitigation practices Experience complying with Card Network rules and requirements Ability to analyze merchant account details and fraud indicators for investigations and escalations. Ability to communicate results of oversight monitoring and reporting with Clients and colleagues. Basic Excel (basic formulas, etc.) and Word COMPETENCIES/SKILLS Expertise in merchant acquiring credit and risk management Knowledge of merchant boarding systems and processes Knowledge of merchant acquiring risk systems including external tools such as e-commerce monitoring Strong communication and presentation skills Analytical and organizational skills Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

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