Job Information
ABM Industries Custodial Account Manager in Cleveland, Ohio
The Account Manager will manage an assigned account, and have Specific responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of Account Supervisors and support personnel, customer relations, and special project work as requested. This individual will also ensure that all managed services are being provided in a proper and cost-effective manner.
Night Shift: 4pm to Midnight
2025 Benefits
ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Staff_&_Management_No%20Date%209.5.24.pdf)
Essential Functions:
Demonstrate quality leadership in meeting performance plans.
Demonstrate and promote company culture, values and management philosophy.
Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements as related to the custodial contract are being satisfied.
Control expenses within area of responsibility.
Develop and recommend custodial operating budget and ensure the department operates within budget.
Evaluate and justify supplies, equipment, and purchases as needed.
Plan, organize, direct, coordinate, and supervise functions and activities of the department.
Establish custodial work standards and flow.
Ensure compliance with regulatory agencies.
Maintain an environment that is sanitary, attractive, and in orderly condition.
Requirements:
Excellent interpersonal skills.
Demonstrated proficiency with general business acumen.
Strong service/quality attitude.
Ability to analyze and interpret financial and other data.
Ability to plan, organizes, prioritize, and achieve effective time management.
Ability to work well under pressure and meet established goals and objectives.
Strong public speaking skills.
Sense of urgency and ability to meet deadlines; self-directed.
Motivate and train staff.
Strong computer skills to include Microsoft Office, Windows and Power
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes.
For more information, visit www.abm.com .