Job Information
Options Counseling and Family Services Behavioral Health Director Metro Region in Clackamas, Oregon
If you are unable to complete this application due to a disability, contact this employer at recruiting@options.org to ask for an accommodation or an alternative application process.
Vision Statement
Options Counseling and Family Services supports the health, safety, equity, and well-being of our clients, families, employees, and communities.
Mission Statement
In partnership with members of the communities we serve, Options Counseling and Family Services promotes safety, healing, and empowerment for individuals and families.
Benefits
Options offers many benefits for our full-time employees (full-time is any employee working 30 hours per week or more). A list of all our benefits can be found on our website, here: https://options.org/careers/benefits/
Highlights:
Options pays 100% of the cost to cover employees for medical, dental, vision, basic term life, accidental death and dismemberment, and long-term disability
403b retirement plan with an agency match
Health Reimbursement Account (HRA) funded by Options to reimburse employees for a percentage of medical expenses related to employees' deductible
Flexible Spending Account (FSA) and Dependent Care Expense accounts are available
Generous Paid Time-Off (PTO) policy that allows employees to earn up to four weeks in the first year of employment
Employee Assistance Program (EAP), 100% funded by Options
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they have every one of the qualifications as described. We are most interested in finding the best candidate and our hiring processes are centered on assessing candidates based on diverse experience. Please let us know if you have questions.
Qualifications
General Description:
Provides overall contract management support to behavioral health and clinical services to clients. Areas of responsibilities include liaison with contractor, budget development and monitoring, continuous quality and risk management, clinical and administrative supervision of program supervisors. Clinical and administrative supervision of service providers. Oversight of facilities and administrative manager. Demonstrate knowledge of behavioral health services and systems and be able to work within that structure. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications:
A Masters or Doctorate in counseling, social work, or related field. Meet the criteria of a Qualified Mental Health Professional (QMHP) and pass a ODHS criminal background check, which may include fingerprinting. Licensure in a clinical field is required (e.g. LMFT, LPC, PsyD, PhD, LCSW). A minimum of five years experience providing family therapy, in-home services, and/or work with high risk families. A minimum of three years of supervisory experience in a related field is also required. Exceptional oral and written communication skills. Excellent computer skills in a Microsoft Windows environment, including proficiency with Microsoft Word, Excel, and database management and record keeping software.
Essential Duties and Responsibilities:
50% - Supervision
Provides group and weekly individual clinical supervision to clinical staff
Provides supervision toward licensure for clinical staff
Responds to therapist requests for clinical and administrative consultation
Participates with other supervisor and/or director to provide timely assignment of clients
Provides documentation of high risk and emergency cases
Reviews and monitors clinical records within the electronic client record (ECR), and signs documents to meet state regulatory standards for treatment plans and assessments
Monitors staff performance and contract compliance through the use of the electronic client record (ECR) and gives feedback to staff as needed
40% - Management
Oversees work of clinical and program supervisors, as applicable
Oversees work of administrative manager
Participates in the agency's quality improvement process and assists in meeting performance measures in established domains
Participates in the budgeting development process and monitors the fiscal viability on a regular basis
Responds to client crisis calls when therapist is unavailable
Provides after hours clinical support to therapists re: high-risk concerns
Participates in regular meetings with the behavioral health director and other supervisors.
Participates in staff hiring, onboarding, and retention
Conducts thorough orientation of new staff including training on the role and expectations of the contractor, intervention strategies, contract compliance, and mandatory reporting laws
Builds and maintains relationships with community partners
Communicates and ensures compliance with administrative requirements, including records compliance and productivity requirements; offers training and support as needed
Completes regular evaluations of staff to assess knowledge of and compliance with intervention strategies, including annual performance reviews
Knows and consistently implements all agency established policies, procedures, protocols, and personnel guidelines
Attends and participates in agency-wide supervisors meetings
Attends community partner meetings as assigned
Provides oversight of internship program as needed
Responds to general community calls/requests as needed, including formal and informal grievances
Consistently interacts with staff and clients in a manner that reflects the agency's mission and values
In collaboration with administrative manager, responsible for facility oversight
10% - Other duties
Responds to CCO referrals and inquiries as needed
Provides after hours on call coverage on a rotating basis
Maintains client confidentiality according to HIPAA and state guidelines
Keeps current of Medicaid Rules and regional CCO policies
Remains current on research and evidenced based practices
In conjunction with the Administrative Manager, addresses facility issues and needs
Assists with RFP completion, as needed
Other duties as assigned
Working Conditions:
Extended periods of time sitting or standing at workstation updating client records, phone work, and therapy sessions
Mobility and dexterity sufficient to assist clients and handle required job related functions and move about the facility
Ability to cope with clients who may use challenging or offensive language with potential for escalation to physical aggression
Requires continual mental concentration and attention to details; extended periods of focus and attention and computer use are frequently required
Strict deadlines must always be met, which may result in frequent stress
The changing and complex environment and limited resources require leadership skills that alleviate employee distress and maintain a quality of service
Able to make quick accurate day-to-day decisions based only on precedent and/or experience