Job Information
TEKsystems Customer Service Representative in Cincinnati, Ohio
Job Description
9 person team who handles all customer inquiries from their ITMs (Interactive Teller Machines). Candidate will be working in a cubicle setting, handling 40+ customer inquiries per shift all over video. Candidates will be running transactions electronically, assisting bank customers with deposits, withdrawals, applying loan payments, cashing checks, etc. Candidate will be responsible for documenting and notating all transactions appropriately after the call.
Employee Value Proposition (EVP)
WFH options available 90 days after brought on perm with the client. Will have the ability to work fully remote eventually if meeting KPI's and performance expectations.
12% shift differential pay when brought on perm
Work Environment
Training Schedule: 8am-5pm (2-3 weeks of on-site training)
Work schedule after training: 11am-8pm
Cubicle / Office environment
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.