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Westfield Bank Loan Servicing Specialist in Chicopee, Massachusetts

Loan Servicing Specialist - Loan Operations - Chicopee CHICOPEE, MA \$17.32 - \$25.97 Hourly Position: Loan Servicing Specialist Department: Loan Servicing Job Status: Full Time FLSA Status: Non-Exempt Grade: 6 Reports to: Team Lead Amount of Travel Required: No Travel required Positions Supervised: None POSITION SUMMARY The Loan Servicing Specialist handles a variety of aspects related to the department from booking new loans, maintaining them in the core processing system to the processing of the payoffs. In addition, performs a variety of duties related to the Loan Servicing Department. ESSENTIAL FUNCTIONS Review reports, bills, rate change notices. Processes payments and transfer requests. Processes payoffs for all loan types. Posts new loans and modifications to the core system. Performs necessary tasks related to Investor reporting. Performs necessary tasks related to Participation loans. Performs necessary tasks related to loans serviced by other institutions. Performs quality control of various functions performed by others. Performs necessary tasks related to paid loans. Performs necessary tasks related to real estate taxes. Performs necessary tasks related to various mortgage and property insurances. Scanning of loan files. Answer customer\'s inquiries. Performs a variety of duties related to servicing. Must complete BSA, AML, and other Regulatory and Continuing Education as assigned. Must adhere to all bank and regulatory policies and procedures specific to position. Performs additional duties as requested. POSITION QUALIFICATIONS Competencies Attention to Detail Focus Organizational Relations Recordkeeping Teamwork/Cooperation Time Management Education/Experience/Skills High School Diploma or its equivalency Knowledge of OnBase and its functional capabilities. Working knowledge of Microsoft Office (Word and Excel) required. Knowledge of the core processing system. Knowledge of loan documentation. Capable of calculating interest (i.e. additional day\'s interest).

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