Job Information

Kemper Insurance Temporary Director, Organizational Change Management in Chicago, Illinois


Chicago IL, St. Louis MO


Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.


Kemper proudly serves growing niche and underserved markets by providing appropriate and affordable insurance and financial solutions. This is enabled by a team of dynamic, innovative employees who act like owners and are continually driven by intellectual curiosity, analytical superiority, and being world-class operators.

Kemper is building a first-in-class Transformation Team to support this strategic intent. This role is a great opportunity for the right person who wants to be part of building a new team in a dynamic growing company. We are looking for the person who can help us make a difference by best serving the needs of our customers.

This position drives transformational and strategic changes for enterprise initiatives. The Director, OCM is responsible for developing and executing OCM strategies and plans and ensures compliance with program change management policies and procedures. This position will work collaboratively to deliver innovative and insightful, yet practical solutions for a range of challenges, simple and complex, by designing change management strategies and approaches.

Location: This position can be in Chicago, IL or St. Louis, MO.


Works collaboratively with project teams and business leaders to deliver practical solutions for a range of challenges by designing change management strategies and approaches, such as:

  • Perform change impact analysis and gather stakeholder impacts from the transformation initiative

  • Design and deliver communications and stakeholder engagement campaigns

  • Evaluate training needs and create training tools and materials

  • Conduct business readiness assessments, evaluate results, and develop appropriate mitigation strategies for sustained change

  • Execute change management strategies based on stakeholder needs and the desired future state

  • Demonstrate strong leadership and business judgment in anticipating business or project needs and developing innovative, sustainable solutions focused on adding business value


  • Undergraduate degree. MBA preferred

  • 5-7 years of experience in relevant consulting or industry experience in change management or human capital consulting.

  • 3 years of experience leading and mentoring project teams on relevant engagements.

  • Experience with large technology implementation and/or large-scale transformation

  • Excellent communication and facilitation skills, proven track record of building strong collaborative relationships with senior stakeholders

  • Experience presenting to various audiences (technical and non-technical)

  • Strong project management and organizational skills with the ability to manage several workstreams and deadlines simultaneously.

  • Experience working in a complex, fast-paced project environment.

  • Ability to exercise discretion with confidential information.

  • Strong oral and written communication skills


  • Highly motivated and natural self-starter, independent thinker, great planner, and team player

  • Structured in thinking process and strong problem-solving skills, the ability to break down complex problems and find solutions

  • Ability to cope with uncertainty, learn fast, motivated by new and complex challenges

  • Manage information in a visually appealing and easy to understand method

  • Drive results across a team of dynamic communicators and professionals

  • Ability to quickly absorb complex issues, ensure alignment across cross-functional teams


  • Decision Quality – making good and timely decisions that keep the organization moving forward

  • Drives Results – consistently achieves results under difficult circumstances

  • Action-Oriented – takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

  • Collaborates – building partnerships and working collaboratively with others to meet shared objectives

  • Communicates Effectively – develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

  • Values Differences – recognizes the value that different perspectives and cultures bring to the organization

  • Nimble Learning – actively learning through experimentation when tackling new problems, using both successes and failures as learning fodders

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.