AMVETS Jobs

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11816574

This is a remote opportunity and is open to candidates that reside anywhere in the United States or Canada.\ JOB SUMMARY\ VelocityEHS Senior Operations Project Specialists lead the backend operational activities needed to help VelocityEHS service operations meet or exceed their client expectations. They perform and/or coordinate the heavy-lifting, and they see that the \"T\'s\" are all crossed and the \"I\'s\" are all dotted before a VelocityEHS services project is delivered to a client.\ Primary Duties and Responsibilities

Concurrent management of the backend operational elements of numerous VelocityEHS service projects, primarily involving SDS library-building and/or updating.\ Subject matter expert in VelocityEHS Chemical Management products, services, and contracts, as well as the SDS landscape in general.\ Confirm and redefine scope, establish project timelines, obtain necessary files/information from internal customers, coordinate with Vendor and Obtainment Operations staff, provide ongoing project communication and status updates, and help to resolve project-related issues.\ Ensure timely project delivery within established quality guidelines.\ Collect and document various project delivery, success, and performance metrics and data.\ Perform various project-related operational tasks, such as (but not limited to): project template creation, file management, data entry, SDS obtainment, MSDSonline database searching, paper document sorting or scanning, electronic image file type conversions, SDS database maintenance and QA, data scrubbing and filtering, spreadsheet analysis and QA, and file and data processing within the Content Management Application.\ Coordinate with other operations teams to perform quality assurance, boost SDS obtainment success rates, and to exceed customer expectations.\ Demonstrate a continuous improvement, self-development, and customer-driven mindset.\ Collaborate with other staff on best practices and continuous process improvement; participate in and lead regular and ad hoc meetings with customer-facing staff to review existing projects and/or process improvements.\ Responsible for ensuring all processes are accurately documented via SOPs.\ Thorough understanding of internal systems and tools, including the Content Management Application and Salesforce.\ Take the lead on pre-sale support, ensuring that routine and complex requests are addressed within established timeframes and escalating non-routine requests as needed.\ Take the lead on resolving issues or concerns that may arise during a project, either directly or by collaborating with applicable VelocityEHS staff.\ Assist department leadership with training, troubleshooting, task assignment, team workload balancing, and the implementation of process improvements.\ Contribute to User Acceptance Testing for the Content Management Application and other internal systems.\ Build strong networks within the company, particularly with other operational staff and customer-facing project coordinators.\ Assist services leadership team with scoping out non-routine, custom, and/or complex service opportunities; serve as Operations Project Coordinator for such projects.\ Assist with other tasks as assigned by department leadership.

We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other acce sibility assistance by contacting hrpolicy@ehs.com\ Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.\ #BI-Remote\ Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor\'s legal duty to furnish informatio