Job Information
AMOpportunities Rotation Sales Specialist - Advisor in Chicago, Illinois
Rotation Sales Specialist - Advisor
Who we are:
AMOpportunities is the pioneer of CTaaS, Clinical-Training-as-a-Service, and the preferred clinical training provider for healthcare trainees worldwide. Our platform provides a comprehensive solution to clinical training capacity and access issues. Through our software and services, hospitals can earn revenue and attract new talent without expending additional resources. Educational institutions can benefit from our software and services too with guaranteed U.S. training which meets their unique curriculum requirements and allows for expanded student enrollment.
The creation of this unique software and our services is inspired by the growing global shortages of healthcare professionals. We’re changing the future by providing a learning model that empowers healthcare trainees to learn and work anywhere. Over 3,200 medical trainees have benefited from our 250+ clinical experiences. We’re breaking down traditional borders and building the future of healthcare education.
Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. AMOpportunities encourages you to apply even if you do not meet all listed qualifications. We look forward to your application.
About the position:
The Rotation Sales Specialist or “Advisor” is the first point of contact for prospective customers. They are responsible for advising and encouraging trainees to register for AMO experiences. Advisors are responsible for building their sales pipeline and processes from discovery to close. The Advisor will work across a variety of channels to connect with the potential visitor and provide the highest level of customer service. Advisors also partner with multiple departments to increase lead capacity through social channels and country or partner specific presentations.
Essential Functions:
Monitor and respond to emails, messages, support tickets, live chat leads, and texts of customers in a culturally sensitive manner.
Develop, maintain, and build a customer base on an existing platform including but not limited to HubSpot, WhatsApp, and Calendly
Partner with other AMO team to qualify leads through customer engagement.
Develop familiarity with program listings and advise customers on best-fit programs
Support in the training and development with support staff to identify leads and close sales
Work with the marketing department to vet leads through social media channels
Proactive outreach to incoming leads via email, phone, CRM, and LifeChat/Facebook
Identify customer trends, provide feedback to management on customer preferences, demand, and pain points
Document and track potential sales leads
Build relationships with potential customers
Develop high-level familiarity with the U.S. and International Medical Education Systems
Flexible to work on weekends and holidays
Other duties as assigned
Skills:
Possess a strong work ethic
Be upbeat, driven, intelligent, well-organized, and articulate
Thrive in a fun, fast-paced environment startup environment
Represent the current team professionally and ethically
Be adaptable to change in the workplace and use change as an opportunity for innovation and creativity
Demonstrate an understanding of customer service regarding accommodation, politeness, helpfulness, trust-building, appropriate boundaries, and flexibility over phone, email, text and live chat platforms
Maintain relationships with partners/customers through various forms of communication
Ability to manage and prioritize multiple tasks and projects while working in a results-oriented environment
Ability to work independently as well as the ability to collaborate across different departments
Self-starter: ability to achieve goals without daily supervision
Strong analytical skills, detail-oriented, and ability to prioritize effectively multi-task and meet deadlines
Takes ownership of problems, has the ability to brainstorm different problem resolution paths, uses sound judgment in selecting solutions to problems, and demonstrates consistent follow-through
Understanding of healthcare and medical education terminology
A high level of written and oral communication skills as well as the ability to think creatively
Proficient in Microsoft Office; including Word, Excel, and Outlook
Education and Experience:
Bachelor’s degree in a related field (Medical degree a plus)
Previous experience in the healthcare or educational fields
Administrative healthcare knowledge
Experience selling
Experience managing multiple tasks.
Experience working in a fast-paced startup culture.
CRM software experience is a plus.
What You Gain:
Base salary of $38,000-$40,000 with an uncapped commission plan with potential to earn into the 6-figures annually if company goals are hit.
Comprehensive Benefits Program: Medical, Dental, Vision, 401k, Tax Exempt Student Loan Repayment, and Commuter Benefits.
A mission-driven work environment committed to a spirit of support, growth, and achievement.
Performance-based career growth opportunities
A front-row seat for the exponential growth of a booming education tech company
Work/life balance
Equal Opportunity Employer
At AMOpportunities we champion the reality of diversity and the necessity of inclusion and accessibility. We are deeply committed to the principle of equal employment opportunity for all employees, and to providing our employees with a work environment free of discrimination and harassment. We strictly prohibit discrimination and harassment based on disability, gender identity, gender expression, pregnancy status (including childbirth and related states), sexual orientation, race, color, social or ethnic origin, religion, age, HIV status, past/present military service, or any other status protected by federal, state, or local law.
Due to the unprecedented situation of COVID-19, AMOpportunites has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding, and each role day to day. Please consider that our roles are hybrid with options to work remotely or in-office following the guidance of local health authorities and the CD C.
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