Job Information
Amazon Principal Communications Leader, PXT Transformation Team (PXT3) in Chicago, Illinois
Description
Amazon Worldwide Operations is looking for a Senior Strategy Manager to join the PXT Transformation Team (PXT3) and manage the ongoing integration and expansion of the communications platform for all of Global Operations PXT, a diverse global network of HR professionals. The position will report to the Director of PXT3.
Curious and intuitive, you will develop go-to-market strategies for expanded populations utilizing a centralized source-of-truth communications platform. You will create communication strategy and support and implement projects with transformative impact. This role requires the ability to balance the needs of customers and partners, keep composure in fast-moving, high-impact situations, embrace ambiguity and changing tides, and be able to quickly get up to speed on complex issues.
Key job responsibilities
• Innovate on behalf of your customer. You will proactively implement improvements, enhancements, and customization's. Your customers marvel at your creative solutions to challenges they did not anticipate.
• Understand that we succeed or fail as a team. You are always ready to step up beyond your core responsibilities and go the extra mile for the project and your team. You nimbly overcome barriers to deliver the best products more quickly than expected.
• Seek knowledge and insight. You challenge yourself to turn moments into master’s classes. Whether closing a gap, developing a new skill, or staying ahead of your industry, you revel in the joy of learning and growing.
• Lead without authority when interacting with business and technical partners. You are able to take complex and fast-moving information and distill it into digestible information to help inform operations HR leaders across the global operations network.
• Work closely with stakeholders to define key business needs and deliver on commitments. You enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
• Take on the hard problems, navigate ambiguity, and battle skepticism. You never settle, even in the face of overwhelming obstacles.
A day in the life
This position will work with GOPXT Comms to earn trust and build relationships with communications and operations leaders working within various business-line HR functions. They will guide strategic communications that are timely, relevant, clear, and concise. Each day this leader will work with internal stakeholders to understand pain points and problem solve on behalf of our customers.
About the team
The PXT Transformation Team (PXT3) is comprised of three pillars: policy, change management, and communications. Our primary customers are HR leaders within Global Operations.
The mission of the GOPXT Comms team is to build and scale an internal communications infrastructure with global reach and relevance – one that informs, empowers, and supports PXT leaders in their culture-carrying work to raise the bar for our employees.
Basic Qualifications
Bachelor's degree
Experience defining program requirements and using data and metrics to determine improvements
Experience delivering cross functional projects
Experience owning program strategy and end to end delivery
Experience managing, analyzing and communicating results to senior leadership
Experience working cross functionally with tech and non-tech teams
Proven track record of delivery on major internal or external communications campaigns, preferably in an operations environment
Experience developing relevant content for a diverse, remote and mobile workforce
Preferred Qualifications
Experience delivering projects within scope, time, budget and quality
Ability to exercise high judgement, particularly in tight timeframes
Strong project management, time management, organizational skills, facilitating work for teams that are responsible for cross-functional deliverables
Extensive experience in project management and facilitation of process improvement and governance model initiatives across business operations and technology
Experience in PR and/or HR communications in an ops environment
Excellent written and verbal communications, with the ability to think and communicate clearly, argue a reasoned point of view on complicated issues, and create a concise and well-written narrative
Willing to roll up one’s sleeves and get work done, even when at times it is outside the scope of the job
Comfortable dealing with ambiguity and able to form a cohesive and effective outcome from potentially incongruous facts (or lack thereof) and individual perspectives.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,900/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.