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CSL Housing and Residence Life: Summer Conferences

About the Department

The mission of Housing & Residence Life is to help develop and support inclusive communities that engage residents in exceptional living experiences within secure and well-maintained environments that foster a sense of belonging and support the academic initiatives of the University. The primary strategy for the delivery of such an environment is through a residence life program that which aims to develop strong residential communities that are self-regulating, supportive of academic success; provide a strong sense of belonging, and rich opportunities for personal, cultural, social and intellectual development. The leadership of residential faculty and adult staff in fostering these experiences is key to the success of the mission.

Job Summary

Reporting to the Associate Director of Summer Conferences in Housing & Residence Life (HRL), the Assistant Director of Summer Conferences is responsible for supporting the development and administration of summer conference and specialty housing operations. The Assistant Director assists with the development of professional programing, marketing strategies, and training of other conference staff. The role directly supervises the Summer Conferences Program Manager and Summer Coordinator staff (interns) and helps to oversee the hiring and day-to-day management of temporary staff who operate throughout the year.

The Assistant Director is expected to develop collaborative relationships and communicate year-round with campus partners, including but not limited to: The College, University of Chicago Police, University Registrar, and internal and external conference groups to facilitate and expand the program, amenities, and services at the direction of the Associate Director.

The Assistant Director will work in close collaboration with the Summer Conferences Program Manager and during the conference season will be available for after hour emergencies, by serving in an on-call rotation.

The Assistant Director will work with specialty housing (i.e., housing that is outside of the normal academic year calendar) including, but not limited to: pre-orientation, September term (S-Term), new student orientation and approved early arrivals. Facilitation of this specialty housing may require close coordination and collaboration with campus partners including Student Wellness, College Programming and Orientation, Summer Session, and Facilities Services.

Responsibilities

• Collaborates with the Associate Director of Summer Conferences in the planning and execution of summer conferences operations and logistics, including room and board reservations and classroom or campus event space rental
• Manages coordination efforts of on-campus and vendor services including laundry, custodial, dining, event and classroom reservations and information technology
• Provides professional expertise in conference coordination to clients of summer programs and collaborates with other campus departments in the provision of these services
• Facilitates the coordination of the logistics for specialty housing in close cooperation with the Associate Director of Summer Conferences
• Participates as necessary in strategic planning, problem solving and operational meetings to grow and maintain summer conferences operations and to prepare for specialty housing
• Creates, updates and reviews summer conference publications (traditional print media and online)
• Pursues and responds to requests for proposals for potential summer conference clients
• Develops post-conference surveys for clients to evaluate their summer housing experience
• Develops, maintains, and is responsible for the overall implementation of training for summer conference staff
• Directly supervises the Summer Conferences Program Manager and Summer Coordinators
• Assists with the creation of a professional development plan for direct reports
• Assists with the day-to-day oversight of summer conference temporary staff
• Serves in the emergency on-call rotation during the summer
• Leads special projects (i.e., benchmarking, data collection, etc.) as needed and directed by Associate Director of Summer Conferences
• Participates in department level committees, task forces and/or working groups as directed by Associate Director of Summer Conferences
• Performs other duties as assigned
• Uses moderate/solid understanding and experience to administer the delivery of services to program participants and/or beneficiaries
• Sets and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate
• Performs other related work as needed

Minimum Qualifications

Education:

Minimum requirements include a college or univers