Job Information
Bank of America Senior Specialist / Service Delivery Consultant in Chester, United Kingdom
Senior Specialist / Service Delivery Consultant
Chester, United Kingdom
Job Description:
Job Title: UK Payroll Consultant
Corporate Title: Assistant Vice President
Location: Chester
Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Location Overview:
Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.
The Team:
The Europe and Middle East (EMEA) Payroll Team is responsible for the delivery of pay services across the EMEA region. Reporting to the EMEA Payroll Manager, you will be part of the team ensuring accurate pay service delivery in addition to meeting our tax and legal obligations.
You will work closely with the individual pay delivery teams, as well as the Compensation, Benefits, Talent Acquisition, Shared Services, Global Mobility and HR Leadership.
This is a challenging role that requires exceptional communication, organizational and interpersonal skills to effectively solve complex tax and pay related issues and advise key stakeholders. The ability to understand and clearly communicate issues and provide solutions is critical to success, as are flexibility, ability to multi-task, and sold time management skills to ensure multiple deadlines are met. There is a requirement to proactively identify employee and firm level issues and work to mitigate these whilst understanding the wider implications.
Responsibilities:
Collation, data entry and processing of various payroll related transactions.
Inputting, checking and reconciling the payroll information to achieve accurate, timely and compliant payments to employees, government agencies and third party providers
Ensuring that all statutory reporting deadlines are met.
Answering payroll queries from employees and other key stakeholder i.e. HR, Finance etc.
Updating standard operating procedure (SOP) documents as required.
Provide back up in the team for other countries as required.
Performs complex analytics, consulting, and process design tasks to support the successful delivery of payroll
Evaluates existing processes, technologies, and routines to drive process improvements
Implement controls to mitigate and manage compliance and operational risk
Partners with HR program functions on an ongoing basis to ensure processes meet design requirements
Required Skills:
Experience of running end to end payrolls
Proven track record of working in Payroll and an understanding of Payroll Finance
Being able to organise and prioritise the workload and manage multiple tasks / deadlines while maintaining a high standard of accuracy and level of service
Must be proactive in driving efficiencies and producing new ideas to improve the current processes
Excellent reporting and data reconciliation skills, including intermediate Excel (Pivot Table, Vlookup)
Excellent team player with the ability to build effective team relationships and promote an environment of trust and flexibility
Previous experience of implementing new payroll software desirable
Previous banking experience desirable but not essential
Understanding of payroll accounting and finance
Previous experience or awareness of Workday Payroll not essential but desirable
Benefits of working at Bank of America:
UK
Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
Access to an Employee Assistance Program for confidential support and help for everyday matters
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
Bank of America:
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.