Job Information
Dollar Tree Director of Business Solutions Merchandise / MDM in Chesapeake, Virginia
The Director Solutions Delivery – Merchandise serves as the primary liaison between IT and the company’s Merchandise departments, for both Dollar Tree and Family Dollar. This Director partners with each department’s leadership team to define and prioritize its multi-year technology roadmap. The Director also manages a team of Delivery Managers, Project Managers, Business Analysts, Systems Analysts and Developers who plan and execute the roadmap projects, in partnership with other internal and external resources, on time, on scope and within budget. Occasionally this Director may be asked to personally run some of the company’s most strategic initiatives. This role must be able to effectively communicate with all levels of management both within and outside of the IT department.
Principal Duties and Responsibilities:
Serve as leader of the Merchandise technology team
Define technology roadmaps that align to long term business objectives for the company
Lead and mentor team of Delivery Managers, Project Managers, Business Analysts, Systems Analysts and Developers
Create and manage annual IT capital budgets for the Merchandise domains
Perform team capacity planning, work prioritization and resource allocation
Provide regular status and risk reporting to IT and business senior leadership
Partner with business and operations on production support and ongoing solution enhancements
Define and ensure adherence to project management processes, templates, standards
Monitor the software market for relevant solutions; assist with vendor selection RFPs
Lead or serve on departmental process improvement initiatives
Develop partnerships with the following key stakeholders
Business leaders to identify requirements and prioritize technology initiatives
Executive sponsors to document scope and approve project charters
IT networking, engineering and security to maintain compliance with corporate standards
QA to define testing strategy and execute regression and user acceptance testing
Training to define training strategy, develop materials and deliver training
Internal Audit to ensure project controls and SDLC processes are followed
IT Operations to ensure a successful transition to support
Procurement team to evaluate potential solution providers
Legal team to negotiate new contracts and renewals
External software providers, systems integrators and other vendors
Occasionally serve as primary project lead on strategic initiatives
Determine appropriate project structure, work streams and team lead
Develop and maintain project plans with detailed tasks, activities, deliverables and timelines
Manage and evaluate project resource requirements
Continuously assess and re-evaluate project priorities; develop contingency plans
Facilitate project schedules and meetings
Document project decisions, action items, issues and risks
Maintain project document repositories
Serve as primary liaison with external vendors
Maintain, manage and report on project financial budgets, actuals and forecasts.
Prepare project status reports and steering committee presentations
Minimum Requirements/Qualifications:
Bachelors in business, computer science, MIS or other four-year related degree
10-15 years of related work experience, with 3+ of senior management experience highly preferred
Prior supervisory experience, preferably within an IT department
Experience managing complex technology projects
Merchandise technology experience preferred but not required
Sourcing & Compliance systems
Planning, Pricing and Promotion systems
Procurement to pay or ERP systems (Oracle, Blue Yonder)- Master Data Management- Assortment Management- Purchase order Management- Invoice Management
Desired Qualifications:
Retail or consumer products experience
Experience managing the work of external / offshore vendors
Advanced oral and written communication skills
Team player with excellent collaboration skills
High attention to detail
Self-starter with sense of urgency
Enjoys fast paced environments
PMP certification