Job Information
Marriott Coord-Communications in Chengdu, China
Job Number 24053217
Job Category Public Relations & Communications
Location The Ritz-Carlton Chengdu, 269 Shuncheng Avenue, Chengdu, Sichuan, China
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Integrate communication activities and budget into the property’s overall sales and marketing plan, while meeting the primary revenue objectives of the hotel/resort. Strive to impact the property’s revenue objectives and meet specific property goals through communication actions. Showcase the strength of the brand, brand philosophy, and standards through communication activities. Actively support corporate campaigns that enhance the company’s reputation to the local and regional communities. Understand how to execute strategic eCommerce activities, local media pitches, photo shoots, collateral and social media channels. Handle multiple priorities and projects effectively. Develop content and input data for various channels to include, but not restricted to: website, email marketing, social channels, advertising. Assist in the execution of strategic ecommerce activities, local media pitches, photo shoots, collateral and social media channel. Manage multiple priorities and projects.
Follow all company and safety and security policies and procedures. Maintain confidentiality of proprietary information and protect company assets. Actively listen and respond positively to customer or client questions, concerns, and requests to resolve issues, delight, and build trust. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.