Job Information
Rocket Software Associate Customer Solutions Engineer in Chemnitz, Germany
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description Summary:
The Associate Customer Solutions Engineer as a Professional Services EDI Consultant provides a wide range of EDI services that are based on Rocket’s EDI product, from implementation and training to consulting on industry best practices for enterprise level customers. Consultants are expected to represent Rocket Software in the highest professional manner as a product expert and trusted advisor.
Essential Duties and Responsibilities :
Provides exceptional value-driven services to customers.
Translates business requirements into technical EDI solutions.
Analysis, creates, tests, and implements EDI transactions using Rocket EDI systems.
Design of efficient processing of incoming and outgoing EDI messages including customer/supplier communication connections.
Deploys completed processes and solutions and facilitates support transition to Rocket EDI Support team.
Provide technical support during and after implementation for EDI configurations and setup.
Support organizational knowledge build pertaining to EDI and transaction standards.
Actively participate in resolving EDI issues related to customer and/or supplier EDI requirements as 2nd and 3rd tier support.
Stay current on new and emerging EDI technologies; recommend changes as appropriate and assist in the implementation of the selected technologies.
Required Qualifications:
Bachelor’s Degree, or equivalent experience
2+ years in related EDI analyst or consultant position
Skills or experience in the following areas:
Mapping and configuration experience in EDI using various EDI translators.
EDI standards: EDIFACT, X12, VDA, ODETTE
NON-EDI messages: SAP IDOC, XML/cXML, JSON, CSV, Fix-Length.
Communication Standards: OFTP2, AS2, X400, FTP/SFTP, VAN
Database technologies: MySQL, MSSQL
Windows, Linux
Fluent German and English language skills
Excellent interpersonal, relationship management and communication skills.
Critical thinking, analytical and troubleshooting skills
Additional Preferred Experience:
Basic knowledge and experience of programming methodology and algorithms(e.g., with Java, C, .NET, JS, Python, PERL, etc.)
Basic XSLT knowledge
.
Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
#LI-Remote
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.