AMVETS Jobs

**[JOB TITLE: Store Associate

**[POSITION PURPOSE At Goodwill, your work helps transform potential into opportunity. You can make a difference! Goodwill is a rewarding place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. As a store associate you will provide excellent customer service while performing a variety of duties within the store operations to support the mission.

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• Through words and actions support Chattanooga Goodwills Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
• Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.
• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors while directing complaints to management.
• Consistently perform work tasks according to training, e-learning, and work instructions.
• Effectively transition product to the retail sales floor with attention to detail and urgency.
• Abide by the policies and procedures as set forth by Goodwill.
• Ensure security of all company assets and donations.
• Perform general sales floor and production area duties and cross train in all work areas.
• Effectively communicate with management, peers, and customers.
• Effectively promote and demonstrate cooperation and teamwork with peers.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain a neat, clean, and organized production work area and retail sales floor at all times.
• Adhere to safety and security practices including reporting safety hazards and injuries to

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• Attend and complete all training and meetings as required.
• Perform other duties and projects as assigned.

**[KEY KNOWLEDGE AND EXPERIENCE

**[DIRECT REPORTS

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