Job Information
Robert Half Insurance Follow-Up Specialist in Chattanooga, Tennessee
Description
We are searching for an Insurance Follow-Up Specialist in Chattanooga, Tennessee. This role operates within the healthcare industry and is a contract employment opportunity. As an Insurance Follow-Up Specialist, you will manage tasks related to medical collections and insurance follow-up, with a focus on Medicare and Medicaid. You will also be involved in customer communications, primarily through phone, email, and messaging. CANDIDATES MUST BE LOCAL TO THE CHATTANOOGA AREA
Responsibilities:
• Handle medical collections, ensuring accuracy and timeliness
• Follow-up on insurance issues, resolving them efficiently
• Maintain regular communication with customers through phone, email, and messaging
• Process customer applications related to Medicare and Medicaid
• Maintain accurate records of customer interactions and transactions
• Resolve customer inquiries, providing quality service to ensure customer satisfaction
• Perform administrative tasks related to hospital and physician billing
• Participate in the appeal process, if necessary, to ensure the benefit functions are carried out effectively.
Requirements
• Demonstrable proficiency in accounting and/or healthcare software.
• Proven experience in healthcare claim administration and billing functions.
• Solid understanding of benefit functions.
• Ability to handle appeals professionally and effectively.
• Knowledge and experience in collection processes.
• Familiarity with healthcare, hospitals, and social assistance industry standards and practices.
• Excellent problem-solving skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• High level of professionalism and integrity.
• Ability to handle sensitive and confidential information.
• Must have a customer service-oriented approach.
• Good organizational and multitasking abilities.
**All candidates must undergo drug and background screening for consideration
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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