AMVETS Jobs

Sales Support Associate

Iselin, New Jersey;Jacksonville, Florida; Chicago, Illinois; Atlanta, Georgia; Fort Worth, Texas; Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Sales Support Associate (SSA) is a critical role that supports PSB sales strategies to grow and maintain client relationships. The SSA will support multiple Client Managers in managing their portfolios by ensuring clients are properly onboarded. SSAs are the primary point of contact for clients to help them navigate the Bank, open & close accounts, and day-to-day support, issue escalation and resolution

Responsibilities:

• Responsible for customer due diligence processes by ensuring timely and accurate compliance KYC policy and regulatory requirements

• Primary escalation contact for service-related issues

• Coordinates client requests for account openings / closings

• Working with internal partners to ensure client delight, retention, and deepening client relationships.

• Leading core sales routines and analytics

• Manage the sales pipeline accuracy ensuring deals are properly classified

• Accountable for accuracy of sales data within various systems

• Coordinate meetings with the Client Management by focusing on client acquisition and deepening existing relationships through identification of client needs

• Assist clients in navigating the bank by being a liaison with Treasury Sales Associates, Client Service, Credit and other internal partners

Skills:

• Attention to Detail

• Client Management

• Collaboration

• Excellent written and verbal communication skills

• Proficient in Microsoft Office suite of applications

• Ability to prioritize and manage multiple tasks in a fast-paced environment

• Demonstrate ability to deliver under tight deadlines

• Able to successfully develop and maintain collaborative working relationships with internal partners and externally with clients

• Strong attention to detail

• Excellent interpersonal, communication, presentation, organization skills

• Familiarity with bank products and services, or banking center experience

• Bachelor’s Degree or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.