Job Information
Bosch Repair Technician Tightening Systems in Charlotte, North Carolina
Company Description
Our drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size. We inspire our customers with intelligent components, tailored system solutions, and services – from fully connected applications to the factory of the future. Bosch Rexroth is dedicated to making the world a better place through innovation and technology. We are looking for associates who will take on our customers’ challenges with passion and persistence until the right solution is found and who will thrive in a face-paced, collaborative and exciting environment.
Why work with Bosch Rexroth?
Challenging Projects : We are driven by innovation and being at the cutting edge of everything that we do. At Bosch Rexroth every day is different and your time will be filled with interesting and exciting projects.
Amazing Colleagues: Our people make us who we are, and we are very proud of our diverse and skilled global team. Having a supportive and encouraging team around you can make all the difference.
Learning and Development: We want you to reach your fullest potential, for both yourself and for Bosch Rexroth. That’s why we actively promote growth and development.
Change the World: We want to give you the opportunity to not only drive your career forward but also to change the world. The work we do at Bosch Rexroth can make a big difference to the world around you.
Social & Value-Driven: We have a tradition of assuming social responsibility in all that we do. Our success, and our roadmap for the future, is based on our lived values. This covers everything, from community to the environment, to being a social employer.
Flexibility & Freedom: We strive to give you a balance between your work and home life, as well as the freedom to drive your career forward.
International Opportunities: We are a truly global, fully networked company, with locations in more than 80 countries all over the world.
Job Description
POSITION SUMMARY:
Responsible for providing exceptional & timely customer support to our customers. Repair and testing of tightening products and systems. Provide occasionally field service, replacement and installation services of Bosch Rexroth products and components for customers.
PRINCIPAL RESPONSIBILITIES:
Works independently with minimal supervision to prioritize and complete tasks for Bosch Rexroth Tightening products and systems.
Receive product returns and prepare for diagnosis and quotation.
Conduct failure analysis in case of warranty claims and quotations to customers for non-warranty repairs.
Repair and testing of tightening products and systems following blueprint and product manual instructions with hand tools and mechanical and electrical testing equipment. Support mechanical repair of Bosch Rexroth Linear Technology products as needed.
Communicate repair requirements with customers as needed. Actively support and participate in the selling effort of repairs and validations.
Maintain a safe and clean work environment and continuously improve processes and deliver conforming quality products and services to internal and external customers per the Bosch Rexroth Quality system.
Provide occasionally field service, replacement and installation services of Bosch Rexroth products and components for customers.
Travel required as necessary (10%)
Participate in departmental and divisional trainings and meetings as required
Other varied tasks as so directed
Qualifications
SPECIALIZED KNOWLEDGE:
Comprehensive product knowledge of Tightening Tools or similar products
Proven mechanical/electrical aptitude
Computer system knowledge (MS Office, Outlook, SAP, etc.)
High initiative and self-starter
Exceptional interpersonal communication (written/verbal) skills
Ability to work independently and as in a team
Strong organization/prioritization skills
High technical accuracy
Willingness to travel – for field service and training
MINIMUM EDUCATION/ EXPERIENCE REQUIREMENTS:
High school or equivalent required
2 year associates degree in a technical field preferred
3 years of related experience of Tightening Tools or similar products
Additional Information
BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
FIRST Robotics (For Inspiration and Recognition of Science and Technology)
AWIM (A World In Motion)
By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.