Job Information
COLLEGE OF CHARLESTON Maintenance Control Manager in Charleston, South Carolina
Maintenance Control Manager
Posting Details
POSTING INFORMATION
Internal Title
Maintenance Control Manager
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
5
Level
5
Department
Building and Equipment Maintenance
Job Purpose
Maintenance Control Manager is responsible for the management and coordination of the Maintenance Control Center for the Physical Plant. Provides administrative support and serves as the communication hub for the department, issuing work orders (over 10,000 a year) to service the entire campus to include buildings, dormitories, historic homes, office buildings, and large facilities. Leads and directs the work of theMCCstaff, interacts regularly with management, and offers guidance to shop supervisors and trades specialists, coordinating with all shop supervisors so the end project gets completed on time and accurately.
Minimum Requirements
A high school diploma and increasingly responsible administrative experience in a customer service environment. A bachelors degree is preferred. Experience working in the field of facility maintenance would be helpful. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must have exceptional customer service skills and a helpful attitude, as well as, the ability to exercise patience, diplomacy and tact. Must be able to communicate effectively both orally and in writing, as well as, establish and maintain effective working relationships with department personnel, students, parents and the campus community. Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Must have the ability to analyze complex situations, develop and implement administrative procedures to resolve issues, and evaluate efficiency/effectiveness of procedures in order to ensure appropriate and complete resolution. Ability to collect and assemble information in a clear, concise manner and accurately communicate this information to others is required. Must be detail-oriented and possess strong organizational, interpersonal, and supervisory skills. Ability to manage a heavy workload with multiple deadlines and competing priorities is essential. Must be familiar with a variety of standard custodial and maintenance concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Wide degree of creativity and latitude is required.
Additional Comments Regarding Position
Must be able to work Monday through Friday. Must be reliable in attendance. May be required to be on campus prior to and immediately following all emergencies such as hurricanes, floods, etc.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and educa