Job Information
Sedgwick Administration Assistant in Central Coast, Australia
The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Administration Assistant
In this role you will be responsible for a portfolio of cases that you will manage from end to end. This will include compliance with client agreements and daily communication with Customers, Clients and Service Providers.
What are my accountabilities?
Performing service delivery tasks, maintain case systems and databases in accordance with agreed SLA’s or management requirements.
Maintaining excellent Client/Supplier/Customer relationships through written and verbal communication.
Recording of time in accordance with Sedgwick’s Time & Cost Recording Policy.
Prepare and issue billings and invoices
About you :
Previous office administration experience (ideally in insurance)
Intermediate skills in the Microsoft suite of applications
Passion for delivering top end customer service experience.
Caring Counts
It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.
Sedgwick is an equal opportunity employer; we are committed to ensuring that our recruitment process is fair and accessible for all candidates.
If you require any special accommodations, we encourage you to let us know at the time of your application.
Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV!
Why Sedgwick?
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!
Some of the Benefits of working with us are:
Hybrid working arrangement. #LI-Hybrid
Professional Development through Sedgwick Australia University
+0.5 % on top of Superannuation Guarantee
Domestic and International Career Pathways
Sedgwick is an Equal Opportunity Employer.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com