Job Information
EBSCO Information Services Sr Sales Trainer, FOLIO in Carson City, Nevada
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
Your Opportunity
As the Senior Sales Trainer, FOLIO you are responsible for the creation and delivery of internal Sales training for FOLIO and FOLIO-related products and the maintenance, upkeep, facilitation, workflows, and integrations of the FOLIO Sales demo tenants. Your role is focused on empowering the EBSCO global sales team of over 400 people.
This remote position is U.S.-based only (excluding U.S. territories)
What You'll Do
Provide remote and in-person training for FOLIO and FOLIO-related products to global Sales staff
Generate training materials including PDFs, PowerPoints, and videos for FOLIO and FOLIO-related products based on product updates and Sales’ needs
Continual maintenance and updates to FOLIO-related product training materials to ensure the latest information is delivered to Sales
Align with FOLIO and Global Sales Management on FOLIO product Training needs
Collaborate with corresponding Product Management to ensure timely awareness of new and changing features and provide appropriate Sales training. Drive sales through empowering the sales team through demo support and access.
Participate in Process Improvement initiatives as needed
Own perpetual upkeep and maintenance of our FOLIO Sales Demo Tenants including, but not limited to, updates for integrations and workflows in partnership with our Hosting, Implementation, and SaaS Director teams
Lead reporting and facilitation of FOLIO Demo Tenant requirements, changes, and ongoing updates to appropriate teams and provide timely responses and updates to impacted teams
Address any FOLIO Demo Tenant issues in a timely manner in coordination with Hosting and Implementation triage groups
Partner with Global SaaS Directors to set up and streamline workflows in support of customer-facing FOLIO demos
Assist with customer-facing demos as needed to support Sales
Your Team
You will be welcomed as a member of the Global SaaS Sales team, and the larger Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance offered by remote working. There will be ample resources, tools, training, and support to ensure your success as the Senior FOLIO Sales Trainer and your development and career growth at EIS.
About You
7+ years of proven sales success
4+ years of library workflow experience
3+ years of proven track record delivering training
Able to travel 10-20% of time
What sets you apart
Proven ability to solution-sell
Clear verbal and written communication skills
Strong presentation skills
Ability to multitask and prioritize
Ability to work independently and as part of a team
Proactive approach to providing solutions
Pay Range
USD $112,720.00 - USD $161,030.00 /Yr.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.
EBSCO provides a generous benefits program including:
-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
-Retirement Savings Plan
-Paid Parental Leave
-Holidays and Paid Time Off (PTO)
-Mentoring program
And much more! Check it out here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
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Location US-Remote
ID 2025-1739
Category Sales
Position Type Full-Time Regular
Remote Yes