Job Information
NTT America Solutions, Inc. M365 & Collaboration Consultant in Capellen, Luxembourg
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The Workplace and Collaboration Consultant plays a pivotal role in delivering consulting services centered around workplace and collaboration solutions. This role involves advising clients on strategies and solutions to optimize their workplace environments, enhance collaboration, and streamline business processes. The Workplace and Collaboration Consultant is instrumental in driving business growth in the workplace and collaboration domain, harnessing expert knowledge, and utilizing effective delivery methods.
Working at NTT
Key Roles and Responsibilities:
Subject Matter Expertise: Provide deep expertise in Microsoft 365 and collaboration solutions and support sales teams for qualification.
Consultative Selling: Apply consultative selling techniques to craft compelling value propositions for each client opportunity.
Customer Analysis: Analyze and qualify customer requests related to workplace and collaboration needs.
Solution Assessment: Assess the current state of a client's workplace and collaboration environment, identifying opportunities for improvement.
Managed Services: Collaborate with global presales teams, subject matter experts, and architects to develop tailored managed services offerings in the context of managed cloud and application management.
Solution Design: Design and recommend unified communication solutions that align with clients' business objectives, encompassing VoIP, video conferencing, instant messaging, and collaboration tools.
Proposal Development: Create client-specific proposal documents that align with customer requirements and opportunities.
Workshops: Participate in customer discovery and due diligence workshops during the bid process.
Customer Presentations: Conduct proposal presentations to clients, showcasing the recommended workplace and collaboration solutions.
Knowledge, Skills and Attributes:
Profound understanding of M365 product portfolios.
Proven experience in presales and/or business development.
Good understanding of VoIP, SIP, video conferencing, and collaboration tools.
Excellent communication and client-facing skills.
Strong problem-solving and analytical abilities.
Planning, organizing and time management skills
Prior experience in consulting, presales or sales roles with a strong grasp of IT infrastructure, cloud services, and workplace and collaboration solutions.
A sales-oriented mindset with a focus on identifying, developing, and nurturing relationships at the senior executive and CxO levels.
Academic Qualifications and Certifications:
Degree in relevant field
Microsoft M365 Fundamentals
Other certifications in relevant technologies (e.g., Microsoft, Cisco) are a plus.
Language: English mandatory, French is an asset.
Required Experience:
At least 3 years’ experience in a Consulting or Pre-sales position in Collaboration.
Seasoned demonstrable experience in a similar role within a large scale (preferably multi- national) technology services environment.
Seasoned demonstrable level of expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management.
Ability to act as a trusted advisor.
Skills Summary
Business Acumen, Cloud Computing, Data Architecture, Emerging Technologies, Influencing Others, Negotiation, Security Policies, Strategic Thinking
What will make you a good fit for the role?
Workplace type :
On-site Working
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.