Job Information
UL, LLC Client Services Coordinator II in Canton, Massachusetts
UL Solutions is seeking a Client Services Coordinator II to join our team in Canton, MA. This hybrid role requires working on-site three days per week. In this role, you will manage and coordinate client accounts, ensuring deadlines are met, internal and external communication channels remain open, and processes for handling work and generating technical reports are optimized. Working under general direction and established policies, you will interact with UL team members and clients to ensure smooth operations and client satisfaction.
Organize and process incoming client samples and maintain accurate records.
Address and resolve sample receipt issues with clients promptly.
Communicate project timelines and updates to clients.
Prepare and finalize reports for assigned client accounts.
Collaborate with the program team to meet project deadlines.
Adhere to the UL Solutions Code of Conduct and follow all physical and digital security protocols.
#LI-BW1 #LI-Hybrid
Required: High School Diploma or equivalent, plus one year of directly related experience.
Required: Ability to use judgment in technical, client services, and management issues.
Required: Effective computer and communication skills, written and verbal.
Required: Experience with, and working knowledge of, Microsoft Office.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.