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Canada Computers Computer/Laptop Repair Technician - Cambridge in Cambridge, Ontario

Canada Computers & Electronics is a retailer of personal computers, IT components, and consumer electronics. We strive to provide our clients with the latest and greatest technology and services for the best value. Our people are knowledgeable, passionate and go beyond expectations to delight our clients.

We offer the right platform and support for your professional growth and advancement. Join us today to launch your career with Canada Computers & Electronics!

We currently have a vacancy for a Full-Time Service Technician at our Cambridge Location.

You will be eligible for an additional commission based on performance!

The Service Technician will be responsible for providing support and solutions for a wide range of technical issues. The incumbent must be well-versed in computer software and systems as well as PC hardware and common peripheral devices. They will possess excellent problem solving ability and demonstrate a high level of customer service and professionalism in dealing with clients.

Responsibilities:

  • Identifying system failures or bugs and provide solutions to restore functionality

  • Troubleshoot issues related to hardware, operating systems and applications

  • Install and configure software and drivers

  • Repair and upgrade hardware and software for PC systems

  • Offer technical support and educate clients to prevent similar issues

  • Maintain housekeeping standards

Qualifications/Key Competencies:

  • 1 year of relevant computer repair experience in a retail environment preferred

  • High school diploma or equivalent preferred

  • A+ Certificate preferred

  • Extensive knowledge of computer parts and accessories

  • Extensive working knowledge of:

  • Microsoft operating systems

  • PC Hardware

  • Common peripheral devices such as printers, scanners, internet routers etc.

  • TCP/IP networking

  • Internet technologies

  • Common office applications

  • Excellent communication skills (written and verbal)

  • Excellent customer service skills

  • Willingness to work flexible shifts which includes days, evenings, weekends and holidays as needed

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