Job Information
Abt Global Inc. Senior UX Designer in Cambridge, Massachusetts
The World at Abt
Solving the world’s most pressing issues and improving the quality of life for people worldwide is what we do every day at Abt Global. Creating a more equitable and sustainable world is no small task, but we are driven by big challenges.
We are a team of 3,000+ people in over 50 countries working in unison and focused on the bigger picture. Only by sharing our commitment, energy, and innovation do we affect change and push the boundaries of what’s possible. We welcome diverse ideas, backgrounds, and viewpoints – joining Abt means access to exceptional thinkers at the top of their game.
To thrive at Abt is to embrace flexibility and collaboration. Our open culture allows you to balance your work and personal life as needed to optimize personal well-being. Creating a more equitable world starts from within – we look after people around the world, and we’ll do the same for you.
Ready to embrace rewarding and meaningful work? Now’s your chance.
The Opportunity
Abt Global seeks an experienced User Experience (UX) Designer to support user research and design activities for an existing Environmental Protection Agency (EPA) funded Community Change Environmental Justice (EJ) grants program. The program provides $2B in grants to community-based organizations (CBOs) around the country to fund community-driven projects that address climate challenges and reduce pollution while strengthening communities. The selected candidate will bring strong design thinking and collaboration skills for working with cross-disciplinary teams of contractors, clients, and CBOs. This position involves working with the Data Solutions team to design a tracking and reporting system and related data and mapping tools and working with the Technical Assistance teams to support engagement with CBOs through the development of interactive tools, guides, and other web-based resources.
Core Responsibilities
Work with clients and teams to define problems, understand client motivations and user needs, and design human-centered solutions for complex business problems.
Steward clients and teams through design thinking processes and advise on the research and design methods that are most appropriate for project requirements, goals, and constraints.
Facilitate discovery efforts (e.g., workshops, user research, landscape analyses, heuristic evaluations) and translate findings into actionable recommendations.
Develop visual artifacts (e.g., user flows, personas, journey maps, wireframes, service blueprints) to document design decisions and to move team and client collaboration forward.
Maintain knowledge of evidence based UX research and design best practices, including federal web standards, the US Web Design System, and accessibility requirements.
Coordinate with development teams to move designs through the development process, providing review and guidance as needed.
Conduct usability testing and site audits in close collaboration with the product team before launch.
Contribute to Abt’s UX practice and wider community by presenting on user-centered research and design to a range of internal and external audiences.
What We Value
Master’s + 10 years or PhD + 7 years
UX certification and Master’s degree in environmental or social sciences, human-computer interaction, technology, communications, or design.
Bilingual English/Spanish preferred, but not required.
Experience as a design thinking facilitator leading collaborative working sessions.
Demonstrated experience producing UX artifacts to facilitate group alignment and inform design decisions.
Experience designing for environmental justice programs and/or federal grant programs is a plus.
Possess strong written, verbal, and presentation skills for team, client, and stakeholder interactions.
Collaborates with diverse stakeholders and promotes principles of accessibility, diversity, equity, and inclusion in UX practices.
Ability to identify underlying issues and design practical solutions to address user needs, meet client expectations, and align with development constraints.
Ability to manage competing project demands while maintaining a high attention to detail.
What We Offer
Abt Global is an Affirmative Action/Equal Opportunity employer committed to fostering a diverse workforce. Abt Global provides market-competitive salaries and comprehensive employee benefits. Local candidates strongly encouraged to apply.
This position offers an anticipated annual base salary range of approximately $105,120 to $123,000 and may vary by ten percent depending on candidate geographic location. Salary offers are made based on internal equity and market analysis.
Disclaimer: Abt Global will never ask candidates for money in exchange for an offer of employment.
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