Job Information
Excela Health CULINARY SERVICES CASHIER in Butler, Pennsylvania
Description
Performs all aspects of POS (point of sale) transactions to include: cash, credit cards, meal tickets, and promos. May also support the retail food serving duties as needed.
Essential Job Functions
POS Register Functions
Can effectively perform and navigate the functions of the POS system
Can trouble shoot issues and call for support as needed
Assists with the training of new register associates
Cash Handling Procedures
Operates cash register according to procedures for cash handling
Ensures customers are charged appropriately for food items
Cash transactions are immediately put in till drawer
Credit card transactions are processed through the payment gateway
Notifies supervisor immediately of any difficulties or discrepancies at the register
Keeps receipts of VOIDS with documentation and meal tickets for balance reconciliation
Performs closing shift procedures including reconciliation of till drawer
Customer service
Performs excellent customer service skills with all customers
Answers questions about café food items
Handles service recovery immediately or involves supervisor as needed
Receives and distributes all messages in a timely manner
Other duties as assigned including: barista and serving duties
Prepares and serves drinks and food according to food safety guidelines
Practices good hygiene which includes hand washing and wearing hair restraints
Uses gloves when serving and preparing food
Properly labels and discards out of date items
Stocks items with FIFO guidelines
Performs routine cleaning assignments
Properly operates all equipment including coffee machines
Reports any equipment malfunctions or unsafe working conditions promptly to supervisor
Required Qualifications
Must be 18 years of age.
Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment.
Basic math and keyboard proficiency.
Ability to communicate with all members of the health care team
Proficient in the use of Excel Spreadsheets.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Preferred Qualifications
Equivalent knowledge.
Serve Safe Certification.
License, Certification & Clearances
- Act 34-PA Criminal Record Check from the PA State Police system
Supervisory Responsibilities
- This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.
Position Type/Expected Hours of Work
Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
Travel may be expected locally between Independence Health locations.
LEAN
- Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one’s own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Independence’s missions, vision and values.
AAP/EEO
Independence Health is an Equal Opportunity Employer. It is the policy of Independence Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Independence Health will conform to the spirit as well as the letter of all applicable laws and regulations.
Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.
Work Environment
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Extreme Heat
X
x
Extreme Cold
X
x
Heights
x
Confined Spaces
x
Extreme Noise(>85dB)
x
Mechanical Hazards
X
x
Use of Vibrating Tools
X
x
Operates Vehicle (company)
x
Operates Heavy Equipment
x
Use of Lifting/Transfer Devices
X
x
Rotates All Shifts
X
x
8 Hours Shifts
X
x
10-12 Hours Shifts
x
On-Call
x
Overtime(+8/hrs/shift; 40/hr/wk)
X
x
Travel Between Sites
x
Direct Patient Care
x
Respirator Protective Equipment
x
Eye Protection
x
x
Head Protection (hard hat)
x
Hearing Protection
x
Hand Protection
X
x
Feet, Toe Protection
x
Body Protection
x
x
Latex Exposure
x
Solvent Exposure
x
Paint (direct use) Exposure
x
Dust (sanding) Exposure
x
Ethylene Oxide Exposure
x
Cytotoxic (Chemo) Exposure
x
Blood/Body Fluid Exposure
x
Chemicals (direct use) Exposure
x
x
Mist Exposure
x
Wax Stripper (direct use)
x
Non-Ionizing Radiation Exposure
x
Ionizing Radiation Exposure
x
Laser Exposure
x
Physical Demands
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Bending (Stooping)
X
x
Sitting
x
x
Walking
X
x
Climbing Stairs
X
x
Climbing Stepstool
X
X
Climbing Ladders
x
Standing
X
x
Kneeling
X
x
Squatting (Crouching)
X
x
Twisting/Turning
X
x
Keyboard/Computer Operation
X
x
Gross Grasp
X
x
Fine Finger Manipulation
X
X
Hand/Arm Coordination
X
X
Pushing/Pulling(lbs. of force)
X
15#
Carry
X
30#
Transfer/Push/Pull Patients
x
Seeing Near w/Acuity
X
x
Feeling (Sensation)
X
x
Color Vision
x
Hearing Clearly
X
X
Pulling/Pushing Objects Overhead
X
x
Reaching Above Shoulder Level
X
x
Reaching Forward
X
x
Lifting Floor to Knuckle
X
10#
Lifting Seat Pan to Knuckle
X
10#
Lifting Knuckle to Shoulder
X
10#
Lifting Shoulder to Overhead
X
10#
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.