Job Information
Lake Champlain Chocolates Retail Store & Cafe Assistant Manager in Burlington, Vermont
This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1157828
April 5, 2023 Retail Store Assistant Manager 1 of 3
ALL ABOUT LAKE CHAMPLAIN CHOCOLATES
Born from a dare to do better, we at Lake Champlain Chocolates are driven by our passion to change the world one delicious
piece of chocolate at a time. Since the first truffles we made in 1983 to our Five Star Bars rolling off the line today, our goal has
always been about combining creativity and craftsmanship, while sourcing only the best ingredients to create premium
chocolate that is truly unforgettable. We infuse passion, integrity, and an unrivaled commitment to community in everything
we do to make the world a better and more joyful place. Every employees contributions make our company what it is today: a
warm, welcoming, inclusive and successful certified B Corporation committed to being a force for social and environmental
good. We are committed to making a positive impact on our local and global communities through the choices we make
sourcing materials and while operating our facilities and stores. Our community of employees work hard, care about each
other, care about the integrity of our products, and share a passion for delicious confections.
POSITION PURPOSE WHAT YOU WILL DO
As the Retail Store Assistant Manager, you will assist the Retail Store Manager in overseeing the operation of a specific Retail
store. Youll assist in managing the work of Retail Associates and help to ensure that customers receive great service and quality
goods while promoting the LCC brand. Overseeing store operations includes managing daily procedures, organizing and
effectively merchandising products, providing customer-focused service, following established procedures, directing staff,
providing training and product knowledge. Youll also ensure the store is operating efficiently and cost effectively by monitoring
store controllable expenses.
THE WHEN AND WHERE
Your regular schedule will be full-time at 40 hours each week in our one of our clean, safe, beautiful retail stores and cafs in
Vermont. Your schedule will include weekend and evening hours. The retail store is often busiest on weekends and evenings
and this role requires being present and/or available during these times. We value your health and wellness, so we offer many
programs to keep employees healthy and engaged and recognize them for the work that they do.
YOUR RESPONSIBILITIES AND CONTRIBUTIONS
Assists with interviews, hiring and training of all store employees.
Assigns workers to specific duties & helps resolve any staff scheduling conflicts when the Retail Store Manager is absent.
Upholds company policies, standards, and philosophy.
Assists the Retail Store Manager in implementing policies and procedures for the store.
Acts as the Manager in absence of Retail Store Manager.
Coordinates sales promotion activities.
Orders retail products.
Assists with monthly inventories.
Oversees and makes all caf items.
Trains, motivates, and promotes team building with all store employees.
Accountable for all employees actions when the Retail Store Manager is absent.
Receives orders on Tuesday and Friday (Burlington) or Wednesday (Waterbury) of each week.
Reports any order variances to Retail Operational Support.
Ensures proper safe levels during Retail Store Managers absence.
Oversees projects and tasks through to completion.
Retail Store Assistant Manager
Department: Retail
Classification: Full-time, Hourly
Reports To: Retail Store Manager
April 5, 2023 Retail Store Assistant Manager 2 of 3
Reconciles cash with sales receipts.
Maintains positive relations with vendors and suppliers.
SUCCESS FACTORS FOR THIS ROLE
Store operations are performed in accordance with LCCs poli cies, procedures, and high-quality standards.
Administrative functions are carried out timely, accurately, and efficiently.
Customers and employees are consistently amazed by service, timely communication, and resolution of issues.
Superior performance is demonstrated in customer service, communication, and building the LCC brand identity.
Appropriate inventory levels are maintained and accurately documented.
A positive, high quality and respectful work environment is created resulting in improved productivity & reduced turnover.
Expected visual merchandising and marketing standards are implemented and managed.
Fiscal targets and financial responsibilities are met or exceeded.