AMVETS Jobs

MANAGER, TRANSPORTATION SERVICES

Title Description: SURFACE TRANSPORTATION

Date Posted: 5/5/2025

Deadline: 5/23/2025

Job Number: 072-25-N

Branch:

Salary: $ 82,854 - $ 124,279

Union Status: NON-REPRESENTED

WORK OBJECTIVE: This is responsible supervisory and administrative work managing the day-to-day operations of bus, paratransit and rail transportation. An employee in this class organizes, directs, plans and coordinates supervisory, operational control and administrative employees involved in providing transportation services to the general public. Responsibilities also involve ensuring compliance with government regulatory and departmental rules and policies, maintaining the schedule of buses, monitoring radio traffic and responding to emergencies. Work is performed with considerable independence under the general supervision of the Director and work is reviewed through observation of results obtained, conferences and periodic reports or evaluations.

ESSENTIAL FUNCTIONS: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position. • Communicates and enforces rules, regulations and policies; ensures compliance with federal, state and local statutes and ordinances related to transit operations. • Responds to and conducts thorough accident investigations; prepares detailed accident reports; and • ensures compliance with New York State Department of Motor Vehicles, New York State Department of Transportation, and U.S. Department of Transportation safety regulations. • Supervises the work of subordinate staff, including coordinating, assigning, monitoring and evaluating work, hiring and training, counseling and disciplining staff. • Exercises sound judgment and decision-making within established guidelines, policies, rules and regulations. • Oversees scheduling and assignment of vehicles and personnel for regular, open and special runs, and • unforeseen circumstances; ensures the availability of sufficient back-up operators. • Monitors the training and instruction of personnel in safe driving practices, passenger relations, fare revenue collection, bus safety and transit rules, regulations and policies. • Provides field supervision and support; prepares reports of mechanical problems, breakdowns, and other matters affecting equipment or personnel; monitors bus lines to ensure schedule maintenance. • Monitors supervisor/controller check-in, vacation schedules, sick leave and other absences; processes payroll, work records, requisitions, work orders, fuel and other related administrative reports as required. • Gathers and provides information for developing transit operations policies and guidelines. • Liaison between Company and construction projects as well as City Schools. • Liaison with outside vendors. • Perform additional duties and tasks as assigned. • Communicates and coordinates operational activities with labor union representation for implementation of practices, implementation of discipline and contract negotiations.

KNOWLEDGE, SKILLS and ABILITIES: Knowledge of transit system operations including scheduling and assignment of personnel and equipment, field supervision, inspection and maintenance transit vehicles and preparation of routes and schedules. Knowledge of principles of supervision and safety practices related to transit operations, including accident investigations, passenger relations, and operator and equipment safety. Knowledge of basic mathematics, including addition, subtraction, multiplication, and division. Knowledge of computer word processing and spreadsheet skills. Ability to supervise the work of subordinate staff, including coordinating, assigning, monitoring and evaluating work, hiring and training, counseling and disciplining staff. Ability to read, interpret, develop and communicate information related to bus routes and schedules. Ability to train personnel in safe working practices. Ability to investigate accidents and accurately complete reports. Ability to oversee and account for transit fares collected and maintain records of same. Ability to communicate effectively both orally and in writing. Ability to establish and maintain effective working relationships with co-workers, and the general public. Ability to respond effectively and make sound decisions in unplanned and emergency situations.

PHYSICAL REQUIREMENTS: Tasks.involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).

ENVIRONMENTAL REQUIREMENTS: Work is performed in usual office conditions with rare exposure to disagreeable environmental factors.

MINIMUM QUALIFICATIONS: A Bachelor's degree in Business Administration, transportation planning or related field and three (3) years of progressively responsible experience in the administration of transit programs, including supervision of professional and support staff, or an equivalent combination of education, training and experience.

NOTE: TO APPLY Send NFTA employment application, resume and cover letter specifying the job number 072-25-N to: NFTA Human Resources 181 Ellicott Street Buffalo, NY 14203 Or email to: application_intake@nfta.com

OTHER: The Niagara Frontier Transportation Authority is an Equal Opportunity Employer All people with disabilities are encouraged to apply