M&T Bank Business Systems Analyst in Buffalo, New York
Responsible for facilitating moderately complex projects from proposal through post implementation. Participates in meetings with lines of business to identify their requirements in how an application looks and feels to the end user; provides feedback on them. Writes and executes test cases for assigned applications or systems. Coordinates implementation and post-implementation process in identifying impact to application before and after implementing application changes. Completes various system testing activities not covered by other teams such as clients completing User Acceptance Testing (UAT) .
Responsible for preparing well documented functional specifications for assigned projects, test plans, test cases and execution of test cases. Responsible for research analysis of moderately complex data ensuring functional design of assigned projects is accurate. Serve as mentor to less experienced staff by assisting in application training, research analysis and project methodology consultation
May serve as functional lead on projects for assigned application.
Meet with business client to discuss requested application changes related to an enterprise-wide or business initiative, compliance/regulatory requirement, required system change due to contractual agreement or system maintenance (business as usual [BAU]) ensuring a thorough understanding of specifications for assigned applications. Participate in design discussions and write functional specifications for application changes; review and revise specifications with client until agreement and signoff are achieved.
Review business requirements with Technology team to ensure understanding of project requirements. Prepare test plans and scripts based on functional specifications. Manage and execute test cases verifying changes/enhancements work and perform as expected and required.
Work with peers to determine impact application changes have on other systems.
Participate in integrated testing as required.
Monitor functional specifications and change requests to ensure project stays within scope and meets regulatory requirements, while ensuring adherence to business requirements and Corporate Technology standards. Ensure the Bank process and documentation is followed to ensure adherence to Corporate Technology standards and regulatory requirements.
Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected performance.
Coordinate post-implementation follow-up by getting feedback from application owners and resolving any issues resulting from implementation of application changes.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Education and Experience Required:
Combined minimum of 4 years' higher education and/or operational/business analytics experience
Proficiency with personal computers as well as pertinent software packages.
Solid problem solving skills to assist in issue resolution
Education and Experience Preferred:
Experience or subject matter expert in business with knowledge and experience utilizing application/system being supported.
Successful performance in Technology Internship
Capable of working on multiple projects of basic to moderate complexity.
Proven understanding of applications supported with a knowledge of interfacing/integrated applications.
Ability to effectively use project management, word processing and spreadsheet applications.
Good understanding of the Bank’s application framework.
Familiarity with application development software and hardware platforms.
Proven verbal and written communication skills.
Proven organization skills
Proven time management skills
Proven lateral thinking skills.
Proven problem-solving skills
Ability to effectively present to all levels of management
Ability to work in a team environment as well as autonomously
Ability to coordinate between applications and business units
Ability to multitask for various components of moderately complex projects
Ability to recognize project milestones and delivery dates
Ability to recommend and implement solutions
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.