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Kuehne+Nagel Sea Logistics Operations Manager in Budapest, Hungary

In this unique career opportunity, we are looking for the new manager of our market leading Sea Logistics Operational Care team. Are you up for the challenge?

Your Role

In this role, you will lead a team of 14, who are responsible to carry out all tasks related to operational sea logistics. You oversee delivering operational excellence while continuously optimizing production cost. You continuously develop the sea logistics export/import operations, enhance operational capability, and deliver increased profitability. Responsibility is also given for business development regarding carrier procurement and management.

Your Responsibilities

  • Ensure operational excellence in high-quality shipment management, carrier management and export/import services

  • Ensure customers complaints are followed up and resolved as a priority

  • Develop pricing strategies (liaise on pricing / RFQ preparation)

  • Closely cooperate with Sea Logistics Customer Care Manager and Systems & Processes for optimized customer experience

  • Actively manage interfaces and information / knowledge exchange

  • Contribute as process owner to continuous improvements of processes and controls for lean and cost-efficient processes, and ensure the highest levels of productivity within the organization

  • Optimize proceedings to ensure development of sea logistics operational KPIs and support to develop new / existing customer targets

  • Ensure financial closing (month, year) activities, and support the BU manager and finance team to ensure proper administration (AR/AP invoices)

Your Skills and Experiences

  • You have a solid understanding of the operational processes in sea logistics, gained in a freight forwarding company

  • You have at least 2-3 years’ experience in managing a team

  • You are precise and detail-oriented, when it comes to administration, but you have the right mind-set to oversee complex processes

  • As a manager, you know how to develop and motivate the people in your team

  • You act in a compliant and ethical manner at all times

  • You always look for opportunities of improvement

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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