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Boehringer Ingelheim Customer Service Specialist in Budapest, Hungary

Customer Service Specialist (Fixed-term: maternity cover)

OUR COMPANY

At Boehringer Ingelheim we develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family-owned company, we focus on long-term performance. We believe that, if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve; after all, we started with just 28 people. Now, we are powered by 50,000 employees globally who nurture a diverse, collaborative and inclusive culture.

THE POSITION

We are looking for a Customer Service Specialist in Hungary, Budapest, who:

  • Keeps and maintains the orders and the parameters in the system (SAP) under the supervision of SCM Manager.

  • Pro-actively follows up, communicates and look for alternatives for any supply issues.

  • Reports observations and remarks about any irregular or objectionable operation in the supply chain to the direct superiors in a timely manner.

REQUIRED DEGREE / EDUCATION / EXPERIENCE

  • University/Collage education

  • Good command of English spoken & written

  • Hungarian language knowledge is a must

  • Negotiation and good communication skills

  • Experience in logistics (3+ years)

  • Pharma experience is an advantage

  • Ability to use IT systems, in particular SAP

REQUIRED SKILLS / COMPETENCIES

  • Good communication and expressional skills

  • Customer oriented

  • Accuracy

  • Structure oriented

  • Analytical thinking

  • Concern for Quality

  • Flexibility

  • Teamwork & Co-operation

WHY BOEHRINGER INGELHEIM?

With us, you can grow, collaborate, innovate and improve lives.

We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth.

Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.

WHAT WE OFFER

Competitive salary, training opportunity. Flexible working arrangements and Employee Assistance Program offered.

All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

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