Job Information
Abbott Field Application Specialist (Laboratory Diagnostics) in Bucharest, Romania
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of.
Competitive salaries, bonus potential and excellent package of benefits..
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
For our Abbott Diagnostics Division ADD we are currently looking for an experienced professional, who would like to join our technical team in Romania as a Field Application Specialist . This is a field-based role requiring daily travelling across assigned territory (Romania).
The Applications Specialist will be responsible for delivering onsite operators training and coaching, as well as providing on site assay implementation and applications support. Success in this role is measured by customer satisfaction score (NPS), service KPIs achievements and resolution rates.
What You'll do:
Deliver on-site customer operators training.
Perform new instrument assay implementation.
Perform on-site assay investigation, troubleshooting and operator training or coaching.
Provide on-site installation support, customer training, validation and verification.
Ensure close cooperation and communication with local teams and global experts team.
Provide escalation support including short term on-site visits.
Provide feedback and input to implement bug fixes and improvements.
Implementation support of new processes and procedures for new product launches.
Required qualifications and background:
Bachelor / Engineering degree (medical, biology, chemistry or medical technology preferred).
Proven track record in a similar position, supported by management and customer references.
Successful engagement with customers, specially lab staff.
Strong experience in use of analytical tools and software.
Native Romanian and good English.
Strong team player with the ability take on a team leadership role.
Result-oriented working style, ability to set priorities and to maintain focus when under pressure.
Ability to travel on regular basis.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com