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Reporting to the Assistant Vice President, Programs, the Director, Housing Placement Services has primary responsibility for overseeing the permanent housing placement process for clients receiving services in Breaking Ground’s homeless outreach and transitional housing portfolios. Overseeing this process includes workflow refinement, best practices dissemination, data collection, and reporting. The Director provides direct supervision of a small Transition Team including Transition Coordinators, Senior Transition Advocate, and Senior SOAR Specialist responsible for liaising with individual programs to manage the documentation-related aspects of the transition from homelessness to permanent housing. The Director provides administrative guidance to program-based Housing Specialists to support the achievement of housing-related performance measures.

This position has a 35-hour work week. This is a hybrid position with a general expectation of at least 2-3 days per week in the office or field.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Provide direct supervision to a small Transition Team including Transition Coordinators, Senior Transition Advocate, and Senior SOAR Specialist responsible for liaising with individual programs to manage the documentation-related aspects of the transition from homelessness to permanent housing

· Liaise with Breaking Ground’s Leasing and Property Management teams and analogous external teams to manage processes to support timely and smooth transition from homelessness to permanent housing

· Develop and refine standards of practice for Breaking Ground’s Housing Specialists and housing placement process and ensure adherence to same

· Remain up-to-date on changes in subsidy eligibilities, application processes and policy changes. Ensure dissemination of information to Transitions team and Housing Specialists

· Convene regular meetings with Housing Specialists to align processes

· Drive progress toward program-/site-specific placement-related benchmarks, developing and implementing corrective action as necessary

· Liaise with the Department of Development Contract Compliance and Data Strategy to ensure accuracy of data and use data to develop and deliver reports to funders and leadership

· Perform other duties as assigned

MINIMUM QUALIFICATIONS

· Bachelor’s degree or significant related experience required

· Minimum of 5 years of experience in homeless services, property management, real estate, housing development, or related field

· Familiarity with New York City housing subsidy landscape and application processes, including CAPS, 2010e, CityFHEPS, required

· Demonstrated project management skills, including ability to develop and refine processes, workflows, and course correct as necessary

· Demonstrated ability to synthesize data from multiple sources and derive insights

· Demonstrated collaborative skills

· Excellent written and verbal communication skills across variety of audiences

· Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams

· Strong attention to detail and ability to work independently

· Direct service experience with people experiencing homelessness, people with mental illness and/or substance use disorder, people with histories of homelessness, or other clinically complex or vulnerable populations strongly preferred

Job Details

Pay Type Salary