Job Information
Avanade Inc. Client Account Lead – Resources Industry in Brisbane, Australia
Client Account Lead - Resources Industry
Leading organizations - corporations, non-profits, government departments, look to Avanade to help them make the most of their investment in Microsoft and to push the boundaries of digital innovation. The result? Interesting work that is well supported, always evolving and sure to keep you engaged and interested. Together we go beyond.
Come join us
As a Client Account Lead within Avanade you are responsible for the client and the client relationship while focusing on sales, revenue, delivery, and client satisfaction. You build, own, and maintain the client Account Plan for Avanade and, drive integration with Accenture and Microsoft (Avanade’s parent companies).
What you’ll do
You will be responsible for the account’s overall performance and growth
You will drive the sales strategy (definition and execution), leading and delivering against sales and financial performance measures.
You will focus on ensuring customer and partner happiness through excellence and leading long-term growth.
You will play a pivotal leadership role in your account and your talent community through the mentoring, coaching, and driving your team towards success. This will involve taking a "hands-on" lead role in delivering and /or overseeing projects from time to time.
You will translate high-level strategy into more localized strategy for large-scale and strategically critical workstreams.
You will sell Digital, Cloud, Data and AI, ERP, or other large-scale consulting engagements that include global delivery into the Resources Industry.
You will be responsible for relationship building across Avanade's clients and partners
You will be responsible for previewing, identifying and providing fast, effective solutions to unforeseen circumstances
Skills and experiences
Extensive experience (7+ years) in account management, business development, relationship building & advanced closure, and in driving sales in a solutions-selling environment at the executive level
Your gravitas & strong client-facing ability coupled with your proven ability to communicate to C Level executives, the ability to become a trusted advisor with key stakeholders, and partners is an imperative for this role.
You are a deal maker and self-starter who develops and wins new business in a complex consulting environment with sophisticated technology solutions.
You take ownership and encourage others to make a positive impact.
You have superb interpersonal skills and can establish relationships and neutralize conflict with colleagues, clients and others at any level inside and outside your organization.
You have extensive success driving growth & running a client P&L, using the knowledge of a client’s market, industry and strategy that has enabled you to build an exceptional, compelling and persuasive proposition
You are a consummate account management and sales professional, with deep understanding of marketing, solution selling, deal negotiations and focus on developing and growing long term, high value customer relationships at executive level.
Your ethos is about the long term - not the short gain.
Industry specialist with extensive knowledge of the Resources sector - specifically Mining.
CXO-facing and ability to earn ‘seat at the table’ (includes engaging and being peer of, Accenture Client Account Lead)
Experience working with Microsoft solutions and understanding their strengths in the market.
Agility to respond to new situations by modifying your performance & adopting new skills and abilities.
Business development experience with new and existing clients with a proven track record of large sales and advanced closure capabilities
Prescriptive sales principles and practices
Crafting and positioning business results-oriented propositions and driving industry relevant business cases with clients.
Able to act as a trusted advisor in addressing our clients business needs as well as the needs of our internal teams
Strong communication skills, including presenting on general and industry-specific topics
Knowledge of the Resources Industry, preferably focusing on Mining.
Drive growth & run P&L for your account
People and team management
Market, industry, and client expertise
You are an Australian Citizen
Education & Certifications
Add to the above your tertiary qualifications in Business, Management, Marketing or a related field and your belief in the Microsoft Ecosystem of products and how they can support the success of your account then we want to talk with you!
Enjoy your career
Some of the best things about working at Avanade:
Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
Real-time access to technical and skilled resources globally
Dedicated career advisor to encourage your growth
Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits [1] here ([2] https://www.avanade.com/en/career/benefits).
A great place to work
As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
Together we do what matters.
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [3] Inclusion & Diversity page ([4] https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity).
Create a future for our people that focuses on:
Expanding your thinking
Experimenting courageously
Learning and pivoting
Inspire greatness in our people by:
Empowering every voice
Encouraging boldness
Celebrating progress
Accelerate the impact of our people by:
Amazing the client
Prioritizing what matters
Acting as one
Learn more
To learn more about some of Avanade’s client success stories, check out the following case study:
Interested in knowing what’s going on inside Avanade? Check out our blogs:
[5] Avanade Insights - exchange ideas that drive tomorrow’s innovation (https://www.avanade.com/en/blogs/avanade-insights)
[6] Inside Avanade - explore what life is like working at Avanade (https://www.avanade.com/en/blogs/inside-avanade)
References
Visible links
https://www.avanade.com/en/career/benefits
https://www.avanade.com/en/career/benefits
https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity
https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity
https://www.avanade.com/en/blogs/avanade-insights
https://www.avanade.com/en/blogs/inside-avanade