Job Information
NTT America, Inc. 2nd level support with .NET and German in Brasov, Romania
Who we are
Our client is specialized in transport optimization systems for truck fleets across a range of industries like waste, recycling, postal service, oil and building materials. Their solutions cover: Static optimization of master plans and routes & Dynamic planning and execution of daily or weekly plans.
What you'll be doing
Analyze production issues using logs, stack traces and exception details
Reproduce bugs in test environments to identify root causes
Make small changes in configurations or databases
Respond to system monitoring alerts
Assess severity and prioritize incident handling
Work with non-technical support teams to explain technical issues in simple terms
2nd level support
Recreation of issues
Config changes – /UI/Regex
C#/Style sheet changes
Create dev requested into the core product
Data changes – updated through UI or Swagger
Highlight training issues
Requirements gathering
Upgrade – run play book
What you'll bring along
Bachelor’s degree in Informatics/ or similar field of study/or equivalent working experience is required
A minimum of 3-7 years demonstrable experience in a similar role is required
Previous experience with .NET
Deep understanding of web applications
Experience with Jenkins/ Continues Delivery
Very good English & German communication skills
You are an analytical thinker, with a logical approach to solutions and problem solving
What’s in it for you
✔ New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
✔ Pick your working style: choose from Remote, Hybrid or Office work opportunities
✔ Early bird or night owl? Our projects have different working hours to suit your needs
✔ Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
✔ We want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for you
✔ A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
✔ Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families
NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.
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What’s in it for you
New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Early bird or night owl? Our projects have different working hours to suit your needs
Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
We want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for you
A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families
Your unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic.
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