Job Information
Selective Insurance Director, Premium Audit (Hybrid) in Branchville, New Jersey
Description
At Selective, we don't just insure uniquely, we employ uniqueness.
Our Business
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years.Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2023 and certification as a Great Place to Workin 2023.
Working at Selective
At Selective, we don't just insure uniquely - we employ uniqueness. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance reimbursement and programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process.
- Provide leadership of the centralized mail audit team as well as regional Premium Audit teams.
- Serve as a technical resource on all Premium Audit matters.
- Establish and monitor internal Premium Audit processes and procedures. Ensure compliance with external statutory requirements.
- Establish procedures and controls to ensure accomplishment of service standards.
- Together with Corporate Underwriting and Regional Premium Audit leaders, develop and oversee training plans for new and less experienced Premium Audit members.
- Establish and evaluate service standards including productivity and quality metrics.
- Oversee quality review program in compliance with established company Quality Assurance guidelines.
- Manage the Premium Audit staffing model to ensure staffing optimization.
- Provide technical oversight and direction on the IT system infrastructure and support for Premium Audit.
- Together with Product and IT, manage the Request for Proposal (RFP) process serving as the Premium Audit workflow subject matter expert.
- Ensure compliance with internal audit and other regulatory agencies.
- Maintain documentation of compliance.
- Maintain familiarity with all insurance manuals, Premium Audit manuals, handbooks, guides and related materials.
Communicate with executive management and regional leadership regarding all pertinent operations to support effective leadership and direction for the department. - Participate in committees and teams related to Premium Audit.
- Together with Learning Services, coordinate the training process for trainees, new hires, as well as in-service training of field staff.
- Evaluate and ensure audit vendor relationships are maximized and leveraged across regions.
Requirement and Qualifications:
- Must be able to effectively communicate premium audit decisions to agents and insureds.
- Maintains familiarity with all insurance manuals, premium audit manuals, handbooks, guides and related materials.
- Ability to work independently without direct supervision.
- Intermediate to advanced PC skills required including auditing software, Microsoft Word and Excel.
- Possesses strong interpersonal skills.
- May require overnight travel.
- Must have valid state-issued driver's license in good standing.
College degree preferred.
- 7+ years Premium Audit management or field audit experience
The expected starting salary range for this role is$146,000 - $209,000. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.
Selective maintains a drug-free workplace.
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Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.