Job Information

Medtronic Sr Business Process Improvement Analyst in Brampton, Ontario

Sr Business Process Improvement Analyst


Brampton, Ontario, Canada

Requisition #:


Post Date:

2 days ago

Careers that change lives!

Our space, the medical device and healthcare industry, is rapidly changing. It always has been that way. With remote monitoring, wearables, robotics, AR/VR, telemedicine, and much more, agility and responsiveness are key to our success. Experience what its like to work at a company with an exciting product pipeline full of patented inventions driving innovation in the healthcare space.

Bring your talents to an innovative medical technology and healthcare solutions leader. We deliver with the training, mentorship, and guidance to build your future success.

The Sr. Business Process Improvement Analyst will conduct extensive, accurate analyses of new and existing processes and information solutions which impact hospital clinical operations. Their main duties include gathering data and developing and supporting the implementation of solutions to meet the day to day operations of the department and organization. The incumbent will manage large projects and process improvement initiatives of moderate to highly complex nature, which are directly linked to the regional optimization efforts for health systems and hospitals and will lead regular communications, and coordinate engagement and logistics with hospital and health system customers. The Sr. Business process improvement analyst will provide detailed written reports, develop and conduct presentations, and communicate findings to Medtronic and Hospital executives.

A day in the life!

  • Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).

  • Diagrams and evaluates existing processes.

  • Organizes, leads and facilitates cross-functional project teams.

  • Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.

  • Collects data to identify root cause of problems.

  • Measures performance against process requirements.

  • Aligns improvement to performance shortfalls.

  • Provides consultation on the use of re-engineering techniques to improve process performance and product quality.

  • May deliver presentations and training courses including measurement, analysis, improvement and control.

  • Surveys and analyzes best practices for techniques and processes.

  • Communicates team progress.

  • Performs cost and benefit analyses.

  • Responsible for reporting complaints and Adverse Drug Reactions (ADR)

Must Have.

  • Bachelors degree, or; Advanced degree

  • Bilingual (French and English

  • Minimum of 4 years of relevant experience, with bachelors degree or;

  • Minimum of 2 years of relevant experience, with advanced degree

  • Ability to prioritize activities and follow through with timely execution.

  • Strong analytical, problem solving and written and verbal presentation / communication skills.

  • Speed, accuracy and ability to work under pressure are essential requirements for this position.

  • Results-oriented

  • Highly organized, efficient, and able to handle multiple tasks with ease and professionalism.

  • Strong interpersonal skills and ability to effectively build relationships with all levels of the organization.

  • Able to work with minimal supervision but accepts coaching for continual performance improvement.

  • Strong knowledge of MS Office and MS Excel, MS PowerPoint

  • Ability to travel up to 25%

Nice to have.

  • Project Management (PMP) certification / experience

  • Previous work experience in the Medical Device industry or Healthcare advisory sector

  • Familiarity with Data Analytics software (Tableau, PowerBI, Python)

  • Familiarity with digital collaboration tools (MS Teams, Miro)

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

About Medtronic:

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader thats why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.