AMVETS Jobs

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Senior Manager, Intermodal Network Operations is responsible for facilitating the smooth movement of intermodal traffic across the network, from pre-gate operations to coordinating the transportation of intermodal trains to their destinations. The role involves overseeing day-to-day performance to ensure alignment with CN's commercial commitments and operational Key Performance Indicators (KPIs). Collaborating with internal stakeholders, the incumbent develops plans to meet customer expectations effectively. Daily interactions with Intermodal (IM) Planning Managers, Reservations (RV) Managers, Account Managers, and Customer Service Managers are essential, prioritizing traffic to safeguard revenue opportunities and advance strategic initiatives.

Main Responsibilities

Network Planning and Capacity

· Oversee the Network Operations and Reservations team

· Handle capacity management

· Adjust and communicate across all Intermodal and Transportation stakeholders

· Work closely with commercial team on new products ensuring a smooth transition

· Monitor and ensure the right volume moves on the right lane to drive and improve balance commitment as agreed by the Commercial team

· Work closely with the Ports in order to have proper amount of traffic on our trains for each destination

· Communicate frequently with Senior Leadership from various functions

· Manage multiple issues with competing priorities simultaneously

· Collaborate with Information and Technology (I&T) on enhancements and development of new systems

· Innovate and brainstorm ideas from reporting to processes to better engage the team and customers

Internal Collaboration

· Work closely with CN’s Sales and Marketing team to develop products that meet the customer’s needs, while aligning with CN’s strategy

· Work closely with the Terminal Operation team and ensure the right traffic moves on the right trains

· Work closely with Service Design to develop train plans that meet customers commitment

Leadership and Team Development

· Engage and motivate Managers and Asset Officers

· Set clear team objectives

· Determine a career plan for each manager that focuses on development needs and support development plans

· Coach and provide a learning experience to the team by encouraging creative thinking

· Evaluate team and individual performance

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The incumbent must be available to work weekends when necessary. The role requires minimal travel across Canada and the United States (U.S.). In exceptional cases, the role might require being available on-call 24/7 to respond to critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress.

Requirements

Experience

Leadership

· Minimum 5 years of leadership experience

o Performance management, railroad and transportation experience

o Intermodal planning experience

Education/Certification/Designation

· Bachelor’s Degree with equivalent experience

Competencies

· Demonstrates agility and drives change

· Applies critical thinking

· Knows the business and stays current on industry needs

· Collaborates with others and shares information

· Develops self and others

· Communicates with impact

· Sets direction and inspires others

· Delegates and empowers other to create accountability

· Identifies needs and finds solutions to create value for all stakeholders

· Leads by example for the safety and security of all

Technical Skills/Knowledge

· Knowledge of railroad operations, carload flows, private track ownership flows

· Knowledge of workforce management and principles of cost to serve

· General Microsoft Office skills (Excel, Word, PowerPoint)

· Knowledge of CN’s operating systems (Service Reliability System (SRS), Smart Terminal, Reservation tool)*

*Any knowledge for these above would be considered an asset

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we are dedicated to building North America’ssafest, (https://www.cn.ca/en/safety/) mostinclusive (https://www.cn.ca/en/careers/diversity-equity-inclusion/) andsustainable (https://www.cn.ca/en/delivering-responsibly/environment/) railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.