Job Information
J&J Family of Companies Commercial Quality Senior Analyst (Americas) (multiple) in Boston, Massachusetts
Commercial Quality Senior Analyst (Americas) (multiple) - 2406206339W
Description
Johnson & Johnson is currently seeking a Commercial Quality Senior Analyst (Americas) (multiple), to join our Abiomed Team.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.
At Johnson & Johnson, we all belong.
Due to significant growth, Abiomed is working to develop and enhance Commercial and Distribution capabilities globally, including Quality Operations support to these functions. The incumbent will be responsible for supporting multiple workstreams in support of this development activity, focused on implementation of J&J standards compliance for commercial operations, escalation and field action, 3PL logistics supplier quality, supplier quality management for distributors, storage, transportation, pack to order operations, repack/relabel, field service, product returns and material and product controls.
The incumbent will complete shop floor Quality responsibilities in the distribution center following standard operating procedures to ensure compliant, and efficient activities for the Americas region, with an unwavering focus on customer experience.
Key Responsibilities:
Partners with the Abiomed Commercial and Distribution organizations to define customer priorities and quality plans to achieve customer requirements, support growth and ensure compliant commercial and distribution operations, with a focus on the Americas region.
Completes commercial quality related escalations in accordance with Abiomed SOPs as directed.
Executes Field Actions in accordance with Abiomed SOPs as directed.
Performs shop floor Quality activities for all Peabody DC and Danvers related distribution, transportation, and customer service, including PTO (pack to order).
Approves, leads, or assists in investigations of non-conformances, and corrective and preventive action (CAPA) for Americas distribution/PTO, transportation, and customer service.
Facilitates constructive interactions with suppliers to optimize logistics operations, encompassing effective communication, problem-solving, comprehensive training initiatives, and the deployment of new legislation and corporate requirements.
Reviews and approves assigned related change controls for Americas distribution, transportation, and customer service.
Defines in collaboration with Abiomed Quality Management, processes, systems, resources, and SOPs, for the organization to align with the J&J policies, J&J standards, and applicable regulations. Develops proposals and options and builds consensus with colleagues on the solutions.
Implements the aligned processes and procedures at Abiomed to ensure compliant, efficient, and effective Commercial Quality operations in support of substantial growth forecast for the Abiomed business.
Ensures appropriate self-training is planned and achieved to support compliant operations within Commercial Quality. Ensures technical and business self-development through robust development planning and execution.
Identifies and implements cost and efficiency opportunities in collaboration with business partners in support of the Patient First agenda.
Other activities as required by management.
Qualifications
Education:
Required: Bachelor’s degree in science, engineering, or a related scientific field
Preferred: Master’s degree in business, science, engineering, or a related scientific field
Experience and Skills:
Required:
A minimum of 4 years of relevant working experience
Must possess a diverse business background, with specific quality, regulatory and regulatory compliance competencies in the areas of commercial quality, supplier quality, storage, and distribution
Knowledge of Quality IT Systems
Ability to build consensus and impact outcomes without always having line authority and able to negotiate trade off decisions across the organization
Must have strong collaboration and influence management skills to partner effectively across functions and operating units
Preferred:
Experience with multi-cultural / multi-country locations and healthcare regulatory requirements
Previous experience working with global regulatory agencies, e.g., HSA, PMDA, TGA, notified bodies, etc.
Strong analytical and strategic skills with a bifocal approach - ability to zoom-in/zoom-out for strategic and tactical, high-level, and detailed
Knowledge of SAP S4/HANA
Other:
Decisive and organized; optimistic with a continuous improvement approach
Excellent communication / presentation skills, able to inspire trust and build credibility within the Quality & Compliance, Distribution, and Commercial organizations
“Hands-on” operational orientation focused on the customer. Accountability, with a strong desire to commit, be held accountable and be rewarded for delivering results. Recognizes and builds support for change
High tolerance for ambiguity in a complex environment
Makes the complex clear and easily understood by others
Strong relationship development, conflict resolution, and team building instincts, with the ability to build partnerships both internally and externally. Engages in open and honest communications to ensure effective change management.
Proficient in English. Additional language capability is a plus, particularly Spanish and Portuguese
National and international travel up to 10%
Roles are based on the Peabody & Danvers, MA campuses
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The base compensation for the role is between $90,000 - $144,900. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Employees are eligible for the following time off benefits:
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Additional information can be found through the link below.
https://www.careers.jnj.com/employee-benefits
This job posting is anticipated to close on 8/22/24. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.
Primary Location NA-US-4887-Danvers
Other Locations NA-US-Massachusetts
Organization ABIOMED Inc.(6942)
Travel Yes, 10 % of the Time
Job Function Customer/Commercial Quality
Req ID: 2406206339W