Job Information
Suffolk University Advancement Records Coordinator in Boston, Massachusetts
Advancement Records Coordinator
Staff Non-exempt Boston, Massachusetts
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Description
Reporting to the Associate Director of Advancement Systems, Reporting & Analytics, the Advancement Records Coordinator is responsible for the timely and accurate entry of constituent information in Raiser's Edge NXT, the database system used by the Advancement division for fundraising and alumni engagement.
The Advancement Records Coordinator will add and edit biographical and demographic data relating to Suffolk University alumni and other members of the University community, performing basic research to acquire and/or validate this information as needed. This position also requires the incumbent to assist with the processing of donations to the University during busy periods.
Responsibilities :
Data Entry:
Serve as one of the staff members maintaining the data integrity of the Raiser’s Edge NXT database by performing data entry tasks.
Capture and edit bio-demographic information generated from diverse sources including phonathon , direct mail, events, web-based tools, USPS mail, email, publications, vendor appends, press clippings, and staff communications.
Assist during high-volume periods with gift/pledge processing: help open mail; update database; make and distribute copies to designated locations; assist in tallying and organizing; help in acknowledging gifts and pledges; assist with additional tasks as required.
Assist with other projects such as data cleanup, data validation and other tasks as assigned.
Lead to completion large data entry projects.
Perform clerica l work as needed
As directed, the Data Coordinator negotiates and coordinates with various internal and external customers to clarify any bio-demographic, donor, gift or data-related questions/concerns.
Basic Research Tasks :
Serve as one of the key staff members maintaining data integrity by performing Internet research.
Perform appropriate Internet research to locate and/or confirm information, especially professional biographical and contact information.
QUALIFICATIONS:
Bachelor’s degree preferred
Advanced level of knowledge and understanding of business protocols especially formats and processes specific to maintaining a customer database
Superlative detail-orientation, high productivity and job focus required
Excellent written and verbal communication skills and the ability to interact with executive-level users and a wide variety of communication/work styles
Demonstrated experience working with diverse populations and a strong commitment to the University’s Diversity, Equity and Inclusion policies and goals
Ability to develop and document policies and procedures
Experience maintaining confidentiality and using discretion while working with sensitive information
Desirable qualifications include previous work in a university Advancement office, knowledge of the Blackbaud Raiser’s Edge fundraising database or similar system, and a basic understanding of the functioning of a professional office environment.
Experience with biographical data and transaction entry strongly desired
Proficiency with Microso ft Office (Word, Excel) applications required
Experience using the Internet as a research tool required
Ability to occasionally work weekends and evenings for special events, as assigned
Ability and willingness to perform other duties as assigned
Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.